Telephonic Crisis Care Counselor (Evenings/Nights)

Centerstone; United States; Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision health

403b retirement plan

Paid time off and holidays

AD&D Insurance and Life Insurance

Long Term Disability (company paid)

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone is seeking a Crisis Care Consultant to join a 24/7 high-volume suicide prevention call team. You will conduct brief clinical screenings, risk assessments, and safety planning, providing crisis intervention and referrals for services.

This role is ideal for recent graduates who are passionate about supporting others and working within a collaborative crisis care environment. Training, supervision, and opportunities for professional growth are offered.

Qualifications

• Bachelor’s Degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist required.
• One year experience preferred.
• Certification/Licensure: N/A

Responsibilities

• Provide telephonic clinical screenings, risk assessments, means restriction, and crisis intervention to callers.
• Conduct outreach calls to individuals assessed by mobile crisis to promote safety.
• Attend team meetings, in-service training, supervision, and quality assurance training.
• Demonstrate high-level customer service skills and professional etiquette.
• Provide service linkage and referrals to programs, services, and community resources.
• Collaborate with cross-functional departments, community agencies, hospitals, and mental health consumers.
• Assist in administrative tasks as needed.

Skills

Telephonic clinical screenings

Risk assessments

Crisis intervention

Service linkage to community resources

Customer service

Education

Bachelor’s Degree in Behavioral Science, Psychology, Social Work, or related field

Certified Peer Recovery Specialist

Job description

Centerstone is seeking a Crisis Care Consultant to join a 24/7 high-volume suicide prevention call team. You will conduct brief clinical screenings, risk assessments, and safety planning, providing crisis intervention and referrals for services.

This role is ideal for recent graduates who are passionate about supporting others and working within a collaborative crisis care environment. Training, supervision, and opportunities for professional growth are offered.