Telephonic Client Manager

LexisNexis Risk Solutions; Orlando (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Telephonic Client Manager to strategically manage key client accounts. This role involves developing account plans, nurturing client relationships, and collaborating with internal teams to drive business growth. The ideal candidate will have a proven track record in account management and excellent communication skills. Join a company that prioritizes work-life balance, offers comprehensive health benefits, and promotes professional development. If you're passionate about driving results and fostering client success, this opportunity is perfect for you.

Benefits

Health Benefits

401(k) with Match

Wellness Programs

Flexible Working Hours

Paid Volunteer Days

Family Care Leave

Adoption Benefits

Employee Assistance Programs

Sabbaticals

Short-and-Long Term Disability Insurance

Qualifications

• 3-5 years of experience managing key client accounts.
• Proven track record in sales and account management.
• Ability to analyze market trends and client needs.

Responsibilities

• Develop strategic account plans to achieve sales targets.
• Build and maintain long-term client relationships.
• Collaborate with teams to ensure seamless service delivery.

Skills

Account Management

Communication Skills

Negotiation Skills

Strategic Planning

Market Analysis

Education

Bachelor's Degree in Business or Marketing

Tools

CRM Software

Job description

Telephonic Client Manager page is loaded

Telephonic Client Manager

Apply locations Home based-Wisconsin Florida Massachusetts Georgia Indiana time type Full time posted on Posted 6 Days Ago job requisition id R87430

Do you enjoy having a Consultative approach towards sales and driving revenue?

Do you enjoy collaborating Account Mangers to deliver on common goals?

About our team

Intelligize is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance, transactional and financial reporting professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and other organizations stay compliant with government regulations, build stronger deals and agreements, and deliver value to their shareholders and clients. Headquartered in New York City, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law and accounting firms.

About the role

We are looking for a Telephonic Client Manager with 3-5 years of experience that will strategically manage and nurture key client accounts. They will leverage their expertise to propel business growth and shape strategies at a professional level.

Responsibilities:

• Developing and implementing strategic account plans to achieve sales targets and expand business opportunities

• Building and maintaining enduring, long-term client relationships through regular communication and effective account management practices

• Collaborating with internal teams to ensure seamless delivery of products or services to clients, addressing any issues or concerns promptly

• Identifying and pursuing opportunities for upselling or cross-selling additional products or services to existing clients

• Analyzing market trends and competitor activities to identify potential risks and opportunities within assigned accounts

• Providing leadership and guidance to junior account management professionals, fostering a culture of excellence and continuous improvement

Requirements:

• Have a proven track record of successfully managing large key accounts in a similar professional role

• Possess excellent communication, negotiation, and interpersonal skills to effectively engage with clients and internal stakeholders

• Be adept at developing and executing strategic account plans to drive business growth and achieve targets

• Demonstrate a deep understanding of market dynamics, client needs, and industry trends within the Account Management function

• Be capable of providing leadership and mentorship to junior account management professionals

• Possess a relevant background in business, marketing, or a related field

• Have a solid grasp of financial principles and the ability to analyze sales data and market trends effectively

• Be proficient in using CRM software and other relevant tools to manage client accounts efficiently

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

Salary Range

To be added when data can be disclosed

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy .

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.