Telephone Operator-Receptionist

McLaren Health Care; Flint (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

McLaren Health Care in Flint, MI is seeking a Telephone Operator Receptionist to manage the hospital switchboard, route calls, and assist visitors at the information desk. This role supports multiple departments, physicians, and nursing units by ensuring courteous and accurate communication.

Per diem shifts offer varied daily work times and opportunities to interact with patients and staff in a fast-paced environment, requiring professionalism and discretion.

Qualifications

• Must have High School Diploma or equivalent.
• Ability to operate related telephone equipment.
• 3 months experience using Windows-based programs.
• Ability to enunciate and communicate effectively under stress.
• Ability to maintain confidentiality.

Responsibilities

• Operate the main hospital switchboard and handle incoming/outgoing calls.
• Interface with hospital departments, physicians, nursing units, patients and others.
• Operate public address and overhead paging systems and use computer terminal.
• Receive the public at the information desk.

Skills

Telephone equipment operation

Effective communication

Windows basics

Confidentiality

Education

High School Diploma or equivalent

Job description

Job Title

Telephone Operator Receptionist

Department

Communications

Shift

Variable

Daily Work Times

Variable

Scheduled Biweekly Hours

0

Position Summary

Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing calls; interfacing with all hospital departments, physicians, nursing units, patients, and others; operating the public address and overhead paging systems, using the computer terminal; receiving the public at the information desk.

Required

• High School Diploma or equivalent
• Ability to operate related telephone equipment
• 3 months experience utilizing Windows based functionality and programs
• Ability to enunciate and communicate effectively in a courteous, controlled, and tactful manner under various levels of stress.
• Ability to maintain confidentiality

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Aff…

Additional Information

• Schedule: Per Diem
• Daily Work Times: Variable
• Hours Per Pay Period: 0
• On Call: No
• Weekends: Yes