TELEPHONE OPERATOR

Larkin Community Hospital; Town of Florida (NY); On-site; USD 30,000 - 36,000; Full time

Job summary

Larkin Community Hospital in Hialeah, FL is seeking a Telephone Operator to manage and route calls with professionalism. You will be the first point of contact for patients, partners, and staff, ensuring messages reach the right department quickly.

This full-time position runs Monday through Friday from 3:00 pm to 11:30 pm, requiring a high school diploma, solid communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Proven experience in a telephone operator or customer service role.
• Basic proficiency with telephone systems and office software.
• Strong verbal communication skills and a professional telephone manner
• Ability to multitask and manage time effectively in a fast-paced environment.

Responsibilities

• Answer and direct incoming calls promptly.
• Maintain accurate call logs and records.
• Assist clients, partners, and internal staff as needed.
• Support multi-line phone operations to ensure smooth communication.

Skills

Telephony skills

Communication

Office software

Multitasking

Customer service

Education

High school diploma

Tools

Phone systems

CRM tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

TELEPHONE OPERATOR

Full-Time Hialeah, FL, US

About the Role:

The Telephone Operator plays a critical role in managing and facilitating effective communication within an organization by handling incoming and outgoing calls with professionalism and efficiency. This position ensures that all calls are directed to the appropriate departments or personnel promptly, contributing to smooth operational workflows and excellent customer service. The operator serves as the first point of contact for clients, partners, and internal staff, representing the organization’s image through courteous and clear communication. Additionally, the role involves maintaining accurate call logs and managing multiple lines simultaneously to support business needs. Ultimately, the Telephone Operator helps maintain seamless communication channels that are vital for organizational success and customer satisfaction.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in a telephone operator or customer service role.
• Basic proficiency with telephone systems and office software.
• Strong verbal communication skills and a professional telephone manner
• Ability to multitask and manage time effectively in a fast-paced environment.

Preferred Qualifications:

• Experience with multi-line phone systems and call center software.
• Familiarity with customer relationship management (CRM) tools.
• Prior experience in an office or administrative support role

About the Role:

The Telephone Operator plays a critical role in managing and facilitating effective communication within an organization by handling incoming and outgoing calls with professionalism and efficiency. This position ensures that all calls are directed to the appropriate departments or personnel promptly, contributing to smooth operational workflows and excellent customer service. The operator serves as the first point of contact for clients, partners, and internal staff, representing the organization’s image through courteous and clear communication. Additionally, the role involves maintaining accurate call logs and managing multiple lines simultaneously to support business needs. Ultimately, the Telephone Operator helps maintain seamless communication channels that are vital for organizational success and customer satisfaction.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in a telephone operator or customer service role.
• Basic proficiency with telephone systems and office software.
• Strong verbal communication skills and a professional telephone manner
• Ability to multitask and manage time effectively in a fast-paced environment.

Preferred Qualifications:

• Experience with multi-line phone systems and call center software.
• Familiarity with customer relationship management (CRM) tools.
• Bilingual (English/Spanish)
• Prior experience in an office or administrative support role

Monday through Friday 3:00 pm - 11:30 pm