Telemarketer - State Farm Agent Team Member

Melissa Long - State Farm Agent; Sevierville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Training & development

Job summary

Melissa Long - State Farm Agent is seeking a Telemarketer to support growth through outbound outreach, lead qualification, and cross-functional campaigns that boost customer engagement with State Farm products.

You will promote insurance and financial services, attend community events and social channels, and help shape our agency's public image while developing your sales career within a supportive team. Training and development are provided to enhance product knowledge and dialing techniques.

Qualifications

• Previous telemarketing or sales experience, preferably in insurance.
• Excellent communication and persuasion skills.
• Basic understanding of insurance products or willingness to learn.
• Ability to handle rejection and stay motivated.
• Strong organizational skills to manage multiple leads.
• Professional telephone manner and client-facing professionalism.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads by gathering relevant customer information.
• Stay informed about State Farm products and services offered.
• Follow up on leads from marketing campaigns or referrals to schedule appointments.
• Provide initial information and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Telemarketing experience

CRM proficiency

Communication skills

Persuasion skills

Tools

CRM software

Job description

Benefits:

• Bonus based on performance


• Company parties


• Competitive salary


• Opportunity for advancement


• Training & development

ROLE DESCRIPTION:

As aTelemarketer - State Farm Agent Team Member for Melissa Long - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.


• Identify and qualify leads for agents by gathering relevant customer information.


• Stay informed about the various insurance products and services offered by State Farm.


• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.


• Provide initial information to potential customers and answer basic questions about insurance options.


• Maintain and update a database of prospects and customer interactions.


• Ensure all communications adhere to State Farm guidelines and compliance standards.


• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Previous telemarketing or sales experience, preferably in the insurance industry.


• Communication and persuasion skills; proficiency in using CRM software.


• Basic understanding of insurance products or a willingness to learn.


• Ability to handle rejection and remain motivated.


• Organizational skills to manage and track multiple leads.


• Professional and courteous telephone manner.


• Focus on achieving targets and contributing to the agency’s growth.