Telemarketer - State Farm Agent Team Member

State Farm; Mesquite (TX); On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

Free food & snacks

401(k) matching

Bonus based on performance

Opportunity for advancement

Job summary

State Farm agency in Texas seeks a telemarketer to support growth and deliver excellent customer experiences. You will help implement office policies and ensure smooth operations, assisting with insurance and financial services opportunities.

The role emphasizes teamwork, proactive problem-solving, and clear communication to meet community needs and agency goals.

Qualifications

• Experience in customer service required.
• Experience in sales preferred.
• Able to work in a fast-paced team environment.
• Proactive in problem-solving and coordination.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries.
• Educate customers about insurance options using needs-based review.
• Maintain office readiness and market relevant products.

Skills

Excellent communication

Customer service

Sales experience

Team environment

Problem solving

Windows apps

Tools

Windows

Job description

• Free food & snacks
• Opportunity for advancement
• 401(k) matching
• Bonus based on performance

Role Description

As a telemarketer with Rosalinda Aguero State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Our Agency is eager to bring aboard your collaborative presence.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products.

Qualifications

• Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented
• Experience in customer service required
• Experience in managing customer service preferred
• Experience in sales preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment

Benefits

• Growth potential/opportunities for advancement within my agency

Compensation: $10.00 - $15.00 per hour

Do you want a career and not just a job?

We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none