Telemarketer - State Farm Agent Team Member

State Farm Agent; Eaton Rapids (MI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid Holidays

Team Building Events

Health insurance

Career Growth Opportunities

Job summary

State Farm Agent in Eaton Rapids, MI is seeking a Telemarketer to make outbound calls to promote insurance products and schedule appointments with agents. This position is essential for expanding our customer base and delivering personalized solutions.

Ideal candidates should possess strong communication and persuasion skills, along with basic computer knowledge. In return, we offer competitive salaries, health insurance, and various company benefits including paid time off and career growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Previous telemarketing, sales, or customer service experience is a plus.
• Excellent verbal communication and interpersonal skills.

Responsibilities

• Make outbound calls to leads and prospective customers using a provided call list.
• Identify customer needs and direct qualified leads to State Farm agents.
• Maintain accurate records of customer interactions in the CRM system.
• Meet or exceed daily and weekly call targets.

Skills

Verbal communication skills

Persuasion and negotiation skills

Basic computer skills

Customer service experience

Education

High school diploma or equivalent

Tools

CRM software

Job description

Job Summary

As a State Farm Telemarketer, you will be responsible for making outbound calls to prospective and existing customers to promote State Farm insurance products, schedule appointments with agents, and provide excellent customer service. Your role is critical in expanding our customer base and supporting our agents in delivering personalized insurance solutions.

Benefits

• Paid Holidays
• Team Building Events
• Frequent Performance Reviews
• Appreciation Lunches
• Paid Travel for Award Recipients
• Evenings off
• Retirement Plan
• Career Growth Opportunities
• Mon-Fri Schedule
• Hands on Training
• Competitive salary
• Health insurance
• Paid time off
• Bonus based on performance

Key Responsibilities

• Make outbound calls to leads and prospective customers using a provided call list.
• Identify customer needs and direct qualified leads to State Farm agents for follow-up and sales closure.
• Maintain accurate and detailed records of customer interactions and call outcomes in the CRM system.
• Meet or exceed daily and weekly call and lead generation targets.
• Handle inbound calls when necessary and respond to customer inquiries professionally.
• Follow all company policies, guidelines, and compliance requirements during calls.
• Collaborate with team members and management to improve scripts, processes, and customer engagement strategies.

Qualifications

• High school diploma or equivalent required
• Previous telemarketing, sales, or customer service experience is a plus.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Ability to handle rejection and maintain a positive attitude.
• Comfortable working in a fast-paced, target-driven environment.
• Basic computer skills and familiarity with CRM software.

Compensation: $25,000.00 - $35,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Eaton Rapids, MI And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.