Telemarketer

Service Corporation International

Westminster, Northern (CA, KY)

On-site

USD 23,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismembe

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

Service Corporation International is seeking a Lead Generation and Sales professional in Westminster, CA. The role involves initiating and following up on business leads, cold calling, direct emailing, and scheduling appointments for sales representatives with potential clients.

You will persuade customers to purchase, explain products in detail, enter data, and manage orders and payments while addressing any issues. Strong communication and resilience are required.

Qualifications

High school education is required.
Experience required in sales or customer service.
Persistent, motivated to close sales; handles rejection well.
Time management skills are essential.
Strong customer service skills are needed.
Telephone and lead prospecting abilities are important.
Professional demeanor in all interactions.
Knowledge of the products being sold is preferred.

Responsibilities

Initiate, develop and follow up on business leads; cold call and schedule appointments.
Persuade potential customers to purchase, explain products or services and negotiate prices.
Enter customer and sales information into a database and verify details.
Follow up on orders to ensure product satisfaction and resolve issues.
Conduct customer surveys to assess service quality and satisfaction.

Skills

Persistent & motivated

Time management

Customer service

Lead prospecting

Professionalism

Product knowledge

Education

High school education

Job description

Our associates celebrate lives. We celebrate our associates.

Sources prospects, builds network, and initiates calls to people, businesses, and clients with the goal of selling products or services. Applies a variety of sales techniques to accomplish goals. Enters sales in computer and follows up on product/service customer issues.

JOB RESPONSIBILITIES

Lead Generating and Sales

Initiate, develop and follow up on business leads. Cold call, direct email, and perform other lead generation activities. Obtain names and numbers of potential customers from telephone directors or purchased lists. Schedule appointments for sales representatives to meet with potential clients.
Persuade potential customers to purchase a product or service or to make a donation. Explain products or services in detail. Answer questions from customers. Explain or negotiate prices.
Enter customer and sales information into database. Obtain or verify customer information, including address, phone number, and payments methods. Record various system transactions and confidential recordkeeping.
Follow up on orders to ensure product satisfaction. Resolve customer issues about orders or payment information.
Conduct customer surveys to ascertain level of customer service and product/service satisfaction.

EDUCATIONAL/Experience/MINIMUM Requirements

Education:

High school education

Experience:

Experience Required

Knowledge, Skills & Abilities:

Persistent, motivated to close sales, handles rejection well, results driven
Time management skills
Customer service skills
Telephone and lead prospecting skills
Professionalism
Knowledge of the products being sold

Work Conditions

Work Environment

When considering the work environment associated with this job, the following factors may apply:

Work indoors and outdoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling required
Professional Dress is required when in contact with families.

Work Postures

When considering the work postures associated with this job, the following factors may apply:

Frequent, continuous periods of time standing, up 6 hours per day
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings frequently

Physical Demands

When considering the physical demands associated with this job, the following factors may apply:

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

When considering the work hours associated with this job, the following factors may apply:

Working beyond “standard” hours as the need arises

Compensation: $17.00 hr/- $18.00 hr

An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location.

Benefits