Telehealth Technician

EGA Associates, LLC; Pottsville (Schuylkill County); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Vacation & sick leave

Medical plans

Dental

Vision

Life insurance

Disability

401(k) plan

Job summary

EGA Associates, LLC seeks a Licensed Practical Nurse to serve as a Telehealth Services Technician at a VA Primary Care Community Based Outpatient Clinic in Pottsville, PA. You will coordinate telehealth services for Veterans, onsite staff, and remote VA providers.

The role requires LPN licensure, BLS, and telehealth competency. You will work 40 hours per week with a daytime schedule at the Pottsville clinic, supporting telehealth imaging, exams, and patient education.

Qualifications

• Current, full, active LPN license in state where clinic is located.
• Current Basic Life Support certification or ability to obtain certification before beginning patient care.
• Ability to complete telehealth training, skill assessments, and competencies.
• Ability to operate clinical and telehealth equipment and maintain electronic documentation.
• Ability to complete VA and EGA credentialing, background screening, privacy, security, EHR, and onboarding requirements.
• Strong verbal and written communication with Veterans and remote providers.

Responsibilities

• Manage telehealth services including telepresenting, clinic setup, scheduling coordination, equipment management, and imaging support.
• Provide services within LPN licensure and approved scope of practice.
• Transmit telehealth data and imaging to VA providers within required timeframes.
• Convey in-person observations to remote telehealth providers.
• Assist with physical examinations as needed within scope of practice.
• Provide Veteran education and required screenings, documentation, and scheduling.
• Maintain records for telehealth quality-control processes and provide data as requested.

Skills

LPN License

BLS

Telehealth training

EHR documentation

Credentialing

Communication skills

Job description

Details

Client Name: Schuylkill County CBOC

Job Type: Local

Position Urgency Normal

Offering Nursing

Profession LPN/LVN

Specialty Telehealth Technician

Job ID 17873566

Job Title Telehealth Technician

Shift Details

Shift 08:00 AM - 04:30 PM

Shifts Per Week 5

scheduledHrs_1 40.0

Job Order Details

Start Date 2024-08-01

End Date 2029-07-31

Duration 261 Week(s)

Float Required No

Call Required No

Job Description TELEHEALTH SERVICES TECHNICIAN (LPN)

About EGA Associates, LLC

EGA is a veteran-owned staff augmentation firm dedicated to providing professional Healthcare Staffing services and human capital management solutions to government and commercial clients nationwide.

Our Mission is to excel through a provider-centric approach to staffing, establishing ourselves as the trusted human resource partner for our clients and staff alike. We are committed to earning our partners' respect through open communication, exceptional service, and transparency in all our operations. Our team will continue to approach challenges with an open mind, offering reliable solutions that cater to the needs of our clients, our providers, and ourselves.

Benefits & Compensation

EGA offers a competitive pay rate and a robust benefits package. Our benefits package includes vacation, sick leave, holidays, 3 medical plan options, dental, vision, free basic term life insurance, voluntary supplemental life insurance, short-term and long-term disability, critical illness, accident insurance, hospital indemnity, and 401(k) retirement savings plan. Benefits eligibility is dependent on job type and full-time status. Please inquire with a recruiter.

Job Summary

EGA Associates is seeking a qualified Licensed Practical Nurse to serve as a Telehealth Services Technician at a Primary Care Community Based Outpatient Clinic serving Veterans primarily residing in and around Pottsville and Schuylkill County, Pennsylvania. The position coordinates telehealth services and supports Veterans, onsite staff, and remote VA providers.

Essential Functions

• Manage telehealth services offered by the clinic, including telepresenting, clinic setup, scheduling coordination, equipment management, training support, imaging, and audiology support.
• Provide covered services to assigned and unassigned patients within LPN licensure and approved scope of practice.
• Gather and transmit telehealth images, sounds, clinical data, and supporting information to assigned VA providers or reading centers within required timeframes.
• Convey clinically appropriate in-person interactions or onsite observations to the remote telehealth provider.
• Assist primary care or specialty providers with physical examinations as needed and within scope of practice.
• Provide Veteran education and support required screenings, clinical reminders, documentation, workload capture, scheduling, and encounter opening and closing.
• Maintain records required for telehealth quality-control processes and provide requested operational data.
• Attend VA or Network Telehealth Team calls and participate in performance-improvement activities.
• Demonstrate competency with applicable telehealth equipment, including digital retinal and dermatology imaging systems and teleaudiology hardware and software.
• Complete and maintain required training and competencies for Telehealth Clinical Technician, telepresenter, Store-and-Forward imager, and back-up functions.
• Perform additional duties as assigned.

Qualifications

• Current, full, active, and unrestricted LPN license in state where clinic is located or an acceptable multistate compact license.
• Current Basic Life Support certification or ability to obtain certification before beginning patient care.
• Ability to complete all required virtual and in-person telehealth training, skill assessments, and documented competencies.
• Ability to operate clinical and telehealth equipment and maintain accurate electronic documentation.
• Ability to complete all required VA and EGA credentialing, background screening, privacy, security, EHR, and onboarding requirements.
• Ability to provide care consistent with licensure and approved scope of practice.
• Strong verbal and written communication skills and the ability to communicate clearly with Veterans and remote providers.

Preferred

• Previous Telehealth Clinical Technician, telepresenter, Store-and-Forward imaging, retinal imaging, dermatology imaging, or teleaudiology experience.
• Previous primary care or ambulatory LPN experience.
• Previous experience serving Veterans or working in a VA or contracted Community Based Outpatient Clinic.

Supervisory Responsibility

This position does not have direct supervisory responsibility. The Telehealth Services Technician works within the permitted LPN scope of practice and established clinical supervision and telehealth workflows.

Travel

Travel is expected to be negligible unless required for orientation, training, meetings, or other contract-related activities.

Accountability

• Perform all work in accordance with EGA policies, professional standards, contract requirements, and the spirit of EGA’s mission.
• Adhere to EGA’s Code of Conduct.
• Maintain all required licenses, certifications, credentials, competencies, and training.
• Protect patient privacy and comply with applicable confidentiality and information-security requirements.
• Complete required training, documentation, quality reviews, and administrative responsibilities within established timeframes.
• Immediately report patient safety events, compliance concerns, clinical risks, and other matters requiring escalation.

Expected Hours of Work

Your work schedule may vary depending on the contract with the Client. Your start time should be discussed and approved by your facility supervisor if you wish to deviate from normal operating hours. Employees may be required to work additional hours to successfully complete work obligations. Employees must obtain prior approval from their facility supervisor before working overtime.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in a clinical environment, which may involve exposure to moderate noise levels. Work involves operation of personal computers and clinical equipment, as well as working directly with patients daily.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work includes physical demands associated with a traditional clinical setting such as talking, listening, reading, writing, typing, walking, standing, sitting, manual dexterity, visual acuity, reaching, climbing, grabbing, pushing, pulling, lifting up to 20 pounds, bending, kneeling, and other physical functions as necessary.

EEO/AAP/ADA/OFCCP/VEVRAA

EGA Associates, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Additional Details

Pay Rate: $22.56 - $26.00 per hour (commensurate with experience and job type)

Job Type: Full-Time

Benefits Eligibility: Eligible (dependent on job type)

Work Location: Pottsville, PA – Schuylkill County

Client Details

Client Type Government - Federal

Setting Outpatient Clinic

Address 1410 Laurel Boulevard, Suite 2

City Pottsville

State PA

Unit Details

Computer Charting System VISTA (CPRS)