Telehealth Peer Navigator for Recovery & Access

Highland Rivers Behavioral Health; Dalton (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Paid time off

Holidays

Personal day

Public student loan forgiveness

NHSC loan forgiveness

Clinical supervision

Job summary

Highland Rivers Behavioral Health provides treatment and recovery services to individuals impacted by mental illness, substance use disorders and intellectual developmental disabilities. The organization seeks a Peer Support Specialist to join its virtual telehealth hub and bring lived experience to engage individuals and complement the service array offered.

The role involves outreach, information sharing, and supportive follow-up to help individuals overcome barriers to engagement and

Responsibilities

• Staff peer warm line to provide engagement and supports for individuals who are in need of non-crisis recovery supports.
• Provide outreach services to individuals served.
• Provide reliable and relevant information to help individuals overcome barriers that may prevent engagement, retention, or re-engagement in treatment.
• Provides telephonic intervention to individuals experiencing distress utilizing relevant personal experience, trauma informed practices and person-centered methods
• Follows up with individuals and provides support as appropriate.
• Provides peers and their families with information on community and Agency resources.
• Demonstrates strong customer-service oriented behaviors. Treats everyone in a polite, professional manner. Handles concerns, problems and issues in a manner that is helpful and responsive.
• Coordinate with clinical staff as needed.
• Other duties as assigned.

Skills

Peer support

Telehealth

Customer service

Trauma-informed

Job description

Highland Rivers Behavioral Health provides treatment and recovery services to individuals impacted by mental illness, substance use disorders and intellectual developmental disabilities. The organization seeks a Peer Support Specialist to join its virtual telehealth hub and bring lived experience to engage individuals and complement the service array offered.

The role involves outreach, information sharing, and supportive follow-up to help individuals overcome barriers to engagement and