Telehealth Facilitator

Gilder Search Group; Polson (MT); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Competitive Earnings

Training and Supervision

Work-Life Balance

PTO and Paid Holidays

Paid during commute

Job summary

Behavioral Health Solutions seeks a Telehealth Facilitator to support SNF patients via Telehealth visits in the Polson area. Travel to facilities is required, with fuel compensation provided. Strong tech skills and HIPAA knowledge are essential.

Health tech proficiency, excellent communication, and reliable transportation are expected as you coordinate appointments and ensure smooth telehealth connections for patients and providers.

Qualifications

• Experience with telehealth in SNF settings or similar environments.
• Proficient with iPads, tablets, smartphones, and computers.
• Strong organizational and time-management skills.
• Knowledge of HIPAA regulations and patient confidentiality.
• Ability to multitask and work in a fast-paced environment.
• Reliable vehicle and valid driver's license.

Responsibilities

• Serve as liaison between healthcare provider and patient during Telehealth visits.
• Ensure telehealth equipment is working, troubleshoot tech issues, and connect patients with support.
• Coordinate appointment scheduling between providers and SNF clients.
• Provide ongoing support to healthcare professionals regarding Telehealth services.
• Ensure timely connection to telehealth appointments.
• Communicate with patients, families, facility staff, and colleagues professionally.

Skills

Tech-savvy

Communication skills

HIPAA knowledge

Time management

Driver's license

CPR/AED/First Aid

Tools

Microsoft Office

Tablet devices

Telehealth platforms

Job description

Description

Behavioral Health Solutions is seeking a hard-working, self-driven individual to join our behavioral team as a Telehealth Facilitator. Candidates must be comfortable working in a Skilled Nursing Facility (SNF) environment and display technical skills with tablet and telehealth equipment.

Applicants must be able and willing to travel to facilities in the Polson area on scheduled days. Travel to surrounding areas may be required, compensation for fuel will be provided.

Job Type

Full time or Part Time work available. The exact number of hours is dependent upon the range willing to travel.

Responsibilities

• Serve as the liaison between the healthcare provider and the patient during Telehealth visits.
• Ensure telehealth equipment is working properly, troubleshoot technical issues, and connect patients with technical support, as needed.
• Coordinating appointment scheduling between healthcare providers and clients in SNFs.
• Provide ongoing support to healthcare professionals regarding Telehealth services.
• Timely connection to telehealth appointments.
• Communicate with patients, families, facility staff, and colleagues professionally.

Requirements

• Comfortable using technology – iPads, tablets, smartphones, computers, and mobile applications.
• Proficient in Microsoft Office and other relevant software.
• Knowledge of behavioral health terminology.
• Strong organizational and time-management skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong interpersonal and communication skills.
• Knowledge of HIPAA regulations and patient confidentiality
• Possession of a valid Driver's License.
• Some facilities may require up-to-date vaccinations or appropriate exemptions.
• BLS.
• TB Test.
• CPR/AED/First Aid Certificate.

Benefits

• Competitive Earnings.
• Required PPE is provided.
• Training and Supervision.
• Work-Life Balance.
• PTO and Paid Holidays.
• Paid during commute

Pay

$16.00 - $20.00 per hour.