Telehealth Facilitator

Behavioral Health Solutions; Lewiston (AL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Training and Supervision

PTO and Paid Holidays

Work-Life Balance

Provided PPE

Paid during commute

Job summary

Behavioral Health Solutions is seeking a Telehealth Facilitator to join our behavioral team. The role includes traveling to facilities in the Lewiston area to support telehealth visits and ensure equipment operates smoothly. Candidates must be comfortable with devices and have transportation to assigned SNFs.

Full time or part time work is available; hours vary by travel range and facility needs. The position emphasizes patient confidentiality, HIPAA compliance, and collaborative care for

Qualifications

• Comfortable using technology – iPads, tablets, smartphones, computers.
• Proficient in Microsoft Office and other relevant software.
• Knowledge of behavioral health terminology.
• Strong organizational and time-management skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong interpersonal and communication skills.
• Knowledge of HIPAA regulations and patient confidentiality.
• Possession of a valid Driver's License.
• Some facilities may require up-to-date vaccinations or appropriate exemptions.
• BLS, TB Test, CPR/AED/First Aid Certificate.

Responsibilities

• Serve as the liaison between the healthcare provider and the patient during Telehealth visits.
• Ensure telehealth equipment is working properly, troubleshoot technical issues, and connect patients with technical support, as needed.
• Coordinating appointment scheduling between healthcare providers and clients in SNFs.
• Provide ongoing support to healthcare professionals regarding Telehealth services.
• Timely connection to telehealth appointments.
• Communicate with patients, families, facility staff, and colleagues professionally.

Skills

Tech proficiency

MS Office

Behavioral health knowledge

Time management

Communication skills

HIPAA knowledge

Driver's license

BLS

CPR/AED/First Aid

Vaccination compliance

Job description

Description

Behavioral Health Solutions is seeking a hard-working, self-driven individual to join our behavioral team as a Telehealth Facilitator. Candidates must be comfortable working in a Skilled Nursing Facility (SNF) environment and display technical skills with tablet and telehealth equipment.

Applicants must be able and willing to travel to facilities in the Lewiston area on scheduled days. Travel to surrounding areas may be required, compensation for fuel will be provided.

Job Type

Full time or Part Time work available. The exact number of hours is dependent upon the range willing to travel.

Responsibilities

• Serve as the liaison between the healthcare provider and the patient during Telehealth visits.
• Ensure telehealth equipment is working properly, troubleshoot technical issues, and connect patients with technical support, as needed.
• Coordinating appointment scheduling between healthcare providers and clients in SNFs.
• Provide ongoing support to healthcare professionals regarding Telehealth services.
• Timely connection to telehealth appointments.
• Communicate with patients, families, facility staff, and colleagues professionally.

Requirements

• Comfortable using technology – iPads, tablets, smartphones, computers, and mobile applications.
• Proficient in Microsoft Office and other relevant software.
• Knowledge of behavioral health terminology.
• Strong organizational and time-management skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong interpersonal and communication skills.
• Knowledge of HIPAA regulations and patient confidentiality
• Possession of a valid Driver's License.
• Some facilities may require up-to-date vaccinations or appropriate exemptions.
• BLS.
• TB Test.
• CPR/AED/First Aid Certificate.

Benefits

• Competitive Earnings.
• Required PPE is provided.
• Training and Supervision.
• Work-Life Balance.
• PTO and Paid Holidays.
• Paid during commute

Pay

$16.00 - $20.00 per hour.