Telehealth Clinical Health Technician

U.S. Department of Veterans Affairs; Williamsport (Lycoming County); On-site; USD 42,000 - 56,000; Full time

Job summary

The U.S. Department of Veterans Affairs (VA) seeks a Health Technician (Telehealth) to support telehealth services across the Wilkes-Barre VAMC catchment area.

The role focuses on operating CVT and VVC encounters, data capture, and coordinating care with the healthcare team. Responsibilities include preparing clinical environments, managing schedules, protecting patient privacy, and training Veterans and clinicians on telehealth technologies.

Qualifications

• 1 year of health care experience or equivalent education
• Experience with telehealth technologies or remote patient care
• Ability to communicate with healthcare team and patients
• Familiarity with computer systems and data management

Responsibilities

• Prepare clinical environment and equipment for CVT/VVC encounters
• Serve as tele-presenter to facilitate remote clinical encounters
• Imaging and data management for store-and-forward telehealth
• Ensure patient safety and privacy in line with regulations
• Schedule intra- and inter-facility telehealth visits
• Configure, install, troubleshoot telehealth equipment and maintain records

Skills

Health-care experience

Telehealth technology use

Communication skills

Computer literacy

Education

Bachelor's degree or higher in health-related field

Associate's degree in a health care field

Health-care certification/training program

Job description

The U.S. Department of Veterans Affairs (VA) seeks a Health Technician (Telehealth) to support telehealth services across the Wilkes-Barre VAMC catchment area.

The role focuses on operating CVT and VVC encounters, data capture, and coordinating care with the healthcare team. Responsibilities include preparing clinical environments, managing schedules, protecting patient privacy, and training Veterans and clinicians on telehealth technologies.