Telehealth Care Coordinator (Onsite)

Qualfon Philippines; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Meaningful work

Weekday schedule

Supportive team

Growth opportunities

Job summary

Qualfon is seeking an on-site patient-focused clinical coordinator in Casselberry, FL to coordinate pediatric nutrition therapy and support care plans. The role requires a high school diploma or GED, 1+ year of customer service experience, and strong MS Office skills.

You will collaborate with clinicians, dietitians, and DME suppliers to ensure continuity of care and accurate documentation. This position offers a weekday schedule with meaningful work and opportunities for growth within a stable

Qualifications

• High school diploma or GED required; college coursework a plus.
• 1+ year of customer service experience.
• Typing speed of 25 WPM with 90% accuracy.
• Strong written and verbal communication skills.
• Ability to obtain, organize and present information.

Responsibilities

• Coordinate nutrition therapy for pediatric patients with complex needs
• Support care plans involving enteral feeding and medical nutrition
• Partner with clinicians, dietitians, and DME suppliers
• Monitor adherence, supply continuity, and clinical changes
• Support families through transitions of care and growth-related changes

Skills

Typing 25 WPM

Communication skills

Customer service experience

Multi-tasking

Care coordination

Education

High school diploma or GED

Tools

MS Office (Word Outlook Excel)

Job description

OVERVIEW

At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.

Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients

RESPONSIBILITIES

We are seeking a patient-focused clinical professional to coordinate nutrition therapy for pediatric patients with complex medical needs. This role supports care plans involving enteral feeding and specialized medical nutrition, working closely with clinicians, dietitians, and DME suppliers to ensure continuity of care. By monitoring adherence, supply continuity, and clinical changes, the representative supports families through transitions of care and growth-related changes while delivering coordinated, high-quality support.

Why You Will Love Working Here:

• Meaningful work that genuinely helps people.
• Consistent weekday schedule – no weekends required!
• A supportive team that prioritizes empathy and excellence.
• Opportunities for growth within a stable, respected organization.

Must be able to work onsite: 105 Live Oaks Gardens, Casselberry, FL 32707**

QUALIFICATIONS

What You’ll Do:

• Coordinate nutrition therapy for pediatric patients with complex needs
• Support care plans involving enteral feeding and medical nutrition
• Partner with clinicians, dietitians, and DME suppliers
• Monitor adherence, supply continuity, and clinical changes
• Support families through transitions of care and growth-related changes

What You’ll Bring:

• High school diploma or GED required, college coursework a plus.
• Must be at least 18 years of age.
• 1+ year of customer service experience
• Typing speed of 25 WPM with 90% accuracy required.
• Proficiency in MS Office: Word, Outlook & Excel
• Effective written and verbal communication skills.
• Ability to obtain, organize and present information
• Ability to handle multiple tasks as assigned.
• Experience working with children, nutrition support, or patients with complex medical needs
• Strong care coordination and family engagement skills

If you would like to fill out a Voluntary Self-Identification of Disability Form:

Please visit us at Qualfon.com/join-us

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.