Teleconferencing Infrastructure Engineer

CompQsoft; Alexandria (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

CompQsoft is seeking a Teleconferencing Infrastructure Engineer in Alexandria, VA for the WHS. The engineer will configure, maintain, and troubleshoot enterprise AV/VTC and video streaming infrastructure to ensure high availability for virtual meetings.

Responsibilities include deploying and patching VTC/VoIP systems, diagnosing issues, and providing white-glove user support for leadership. Security compliance and DoD 8570-aligned certifications are required.

Qualifications

• 3–5 years hands-on VTC or systems administration experience.
• Deep understanding of Cisco/Polycom AV/VTC codecs and SIP/TMS.
• Requires Active DoD Secret clearance (minimum).
• DoD 8570 compliance certifications (e.g., Security+, CCNA) are expected.

Responsibilities

• Deploy, patch, and monitor enterprise VTC and VoIP systems to ensure uptime.
• Diagnose and resolve connectivity, audio, and video issues.
• Assist VIPs and leadership with conference setups and monitoring.
• Enforce IA policies and apply cybersecurity configurations (DISA STIGs).
• Manage hardware lifecycles and plan technology refreshes.

Skills

Cisco

Polycom

AV/VTC codecs

SIP

TMS

DoD 8570

Active DoD Secret clearance

Job description

CompQsoft is seeking a Teleconferencing Infrastructure Engineer to join our team of qualified, diverse individuals at Alexandria, VA for the WHS.

Job Description

A Teleconferencing Infrastructure Engineer configures, maintains, and troubleshoots enterprise audio-visual and video streaming infrastructure. They ensure high availability for virtual meetings, apply security compliance patches, and provide Tier II/III technical support for hardware like codecs, multipoint control units (MCUs), and UC managers.

Core Responsibilities

• System Management: Deploy, patch, and monitor enterprise VTC and VoIP systems, ensuring seamless performance and uptime.
• Incident Troubleshooting: Diagnose and resolve connectivity, audio, and video issues, minimizing downtime for daily operations.
• User Support & White-Glove Service: Assist VIPs and leadership with conference setups, active meeting monitoring, and equipment orientation.
• Security & Compliance: Enforce organizational IA policies by performing vulnerability scans and applying cybersecurity compliance configurations (e.g., DISA STIGs). Risk Management Framework experience preferred.
• Infrastructure & Upgrades: Manage hardware lifecycles, recommend technology refreshes, and maintain updated network and capability diagrams. Required Qualifications & Skills
• Experience: 3 to 5 years of hands-on VTC or systems administration experience.
• Technical Proficiency: Deep understanding of Cisco, Polycom, or similar AV/VTC codecs and infrastructure, Session Initiation Protocol (SIP), and control tools like Cisco TelePresence Management Suite (TMS).
• Security Clearances: Requires Minimum Active DoD Secret clearance
• Certifications: DoD 8570 compliance (such as CompTIA Security+ or CCNA)

About Us

CompQsoft Inc. Established in 1997, headquarters in Houston, TX and office in Leesburg, VA. CompQsoft offers a range of comprehensive Cyber Security, Infrastructure, Cloud solutions, ERP implementation, Business Intelligence, Application development, Ecommerce applications and Management consulting services. CompQsoft is Certified CMMI Level 3 practitioner for Development and Services, ISO 9001:2015, ISO 27001:2013 & ISO 20000-1:2011 Certified. CompQsoft is a fast-growing company with a strategy and methodology that is strongly focused on the success of our clients, predominantly the Federal government.

CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.