Telecommunications Technician

Duke Energy; Castle Hayne (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Duke Energy seeks a Telecommunications Technician to maintain, troubleshoot, and repair telecom equipment across an assigned territory. This role demands strong technical knowledge, sound judgment, and the ability to analyze customer and technology requirements for reliable operations.

The successful candidate will work independently and with teams, applying telecom principles and field experience while using test gear such as OTDR, FTDR, TIMS, and network analyzers to support fiber, wireless,

Qualifications

• Associate degree or equivalent certification covering digital, analog, and communications theory.
• Experience or training in electronics and telecommunications preferred.
• Ability to read schematics and construction documentation.

Responsibilities

• Read, interpret, and apply electronic schematics, functional diagrams, work packages, and construction documentation.
• Use telecommunications test equipment, including OTDR, FTDR, TIMS, communication service monitors, oscilloscopes, network analyzers, data analyzers, and other specialty test instruments.
• Troubleshoot, diagnose, install, program, test, maintain, and repair telecommunications systems and related equipment across assigned locations.
• Support fiber optics, transport systems, microwave, packet radio, SONET, DWDM, network interfaces, VoIP, wireless systems, two-way radio, trunked radio, paging, SCADA, wireless networking, data networking, switches, routers, antenna networks, towers, feedlines, combiners, duplexers, power systems, batteries, rectifiers, inverters, UPS equipment, and grounding systems.
• Collaborate effectively with customers, peers, leadership, and cross-functional teams while demonstrating strong interpersonal, communication, and customer service skills.
• Perform assigned work safely, efficiently, and in accordance with applicable standards, procedures, and business expectations.

Skills

Technical aptitude

Troubleshooting

Field service

Communication skills

Education

Associate degree in electronics, telecommunications, or related field

Tools

OTDR

FTDR

TIMS

Oscilloscopes

Network analyzers

Testing instruments

Job description

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

The Telecommunications Technician is responsible for maintaining, troubleshooting, and repairing telecommunications equipment within an assigned territory. This role requires strong technical knowledge, sound judgment, and the ability to analyze customer and technology requirements in support of reliable telecommunications operations. The successful candidate will work independently and collaboratively, applying telecommunications principles, field experience, and effective communication skills to support customers, team members, and operational objectives.

Key Responsibilities

• Read, interpret, and apply electronic schematics, functional diagrams, work packages, and construction documentation.

• Use telecommunications test equipment, including OTDR, FTDR, TIMS, communication service monitors, oscilloscopes, network analyzers, data analyzers, and other specialty test instruments.

• Troubleshoot, diagnose, install, program, test, maintain, and repair telecommunications systems and related equipment across assigned locations.

• Support fiber optics, transport systems, microwave, packet radio, SONET, DWDM, telephone systems, network interfaces, VoIP, wireless systems, two-way radio, trunked radio, paging, SCADA, wireless networking, data networking, switches, routers, antenna networks, towers, feedlines, combiners, duplexers, power systems, batteries, rectifiers, inverters, UPS equipment, and grounding systems.

• Collaborate effectively with customers, peers, leadership, and cross-functional teams while demonstrating strong interpersonal, communication, and customer service skills.

• Perform assigned work safely, efficiently, and in accordance with applicable standards, procedures, and business expectations.

Basic/Required Qualifications

• Associate degree in electronics, telecommunications, or a related technical field from an accredited two-year college; or equivalent technical certification from a civilian or military electronics technical school covering digital, analog, and communications theory.

Desired Qualifications

• Two or more years of experience installing, programming, testing, troubleshooting, and maintaining telecommunications equipment and systems may be considered in lieu of a degree.

• Experience with fiber optics, transport systems, microwave, packet radio, SONET, DWDM, network interfaces, VoIP, two-way radio, trunked radio, paging, SCADA, wireless networking, switches, routers, antenna networks, towers, feedlines, combiners, duplexers, batteries, rectifiers, inverters, UPS equipment, and grounding systems.

• Ability to carry required tools and test equipment, work at elevated heights, and perform work in confined or close spaces as needed.

Mobility Classification

• Field Mobility Classification - Work location is highly mobile, working at various facilities or field locations with occasional onsite meetings after the onboarding period. Employee must live within a reasonable commute to the posted reporting location, not greater than 50 miles one way.

Travel Requirements

15-25%

Relocation Assistance Provided (as applicable) No

Represented/Union Position No

Visa Sponsored Position No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.