IT Telecom Analyst

Duke Energy; Cincinnati (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work arrangement

Relocation assistance

Job summary

Duke Energy in Cincinnati is seeking a telecommunications architecture professional to provide enterprise level design, integration and support for SONET, DWDM, OTN, LAN, VOIP and related technologies. You will assist in evaluating, installing, upgrading and monitoring systems while developing standard procedures.

The role requires an associate degree and at least two years of related experience, with strong communication and mentoring skills.

Qualifications

• Associates degree and 2 years related work experience required.
• Experience with telecom technologies (SONET/DWDM/OTN) and network design beneficial.
• Ability to work independently with some supervision and meet deadlines.

Responsibilities

• Provide engineering/technical expertise and guidance in well-defined problems in area of expertise.
• Contribute to team decision-making through planning, estimating, scheduling and monitoring of work activities.
• Prepare technical reports, calculations and sketches related to moderate scope problems.
• Conduct engineering studies; design, operate and maintain systems with minimal impact on existing infrastructure.
• Mentor junior staff and share knowledge to support personal development.
• Coordinate with stakeholders and maintain effective written and oral communication.

Skills

Enterprise architecture

Telecom systems

Network design

Mentoring

Communication skills

Education

Associate degree

Tools

MS Windows OS

MS Office

Job description

Job Summary

This family of positions provide enterprise level architecture, design and support of Telecommunications Services needed to support infrastructure and business applications. These services include, but are not limited to Synchronous Optical Networking (SONET), Dense Wavelength Division Multiplexing (DWDM), Optical Transport Network (OTN), Local Area Networks (LAN), Voice Over IP (VOIP), Land Mobile Radio, Microwave Packet Radio and a variety of other hardware and software solutions. Positions also integrate applications to enable usage, support, and monitoring of these various hardware technologies. Positions develop and maintain routine work procedures and define standard designs, installation, support and upgrade methodologies. Responsibilities may include evaluation, acquisition, design, installation, integration testing, upgrading components, operational support and performance monitoring.

• Provides engineering/technical expertise and guidance in the identification, analysis and resolution of well-defined problems in area of expertise.


• Contributes to team decision-making in the accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities; deals with changing priorities and differing situations and makes decision that may affect the work of the team.


• Prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches related to well-defined problems and analysis of moderate scope and complexity.


• Conducts engineering and related studies; projects and assignments are clearly defined with focus on development but must be able to complete routine projects with minimal oversight; competent to design, operate and maintain systems with minimum impact on existing systems.


• Possesses and applies the fundamental concepts, practices and procedures; demonstrates proficiency in technical competencies and has ability to interpret technical information and instructions.


• Monitor the system performance for normal operations and identify problem areas; evaluate load efficiency, interface operability, and service availability. Provide metric reports as requested. Recommend solution to resolve issues.


• Develops positive working relationships to effectively coordinate work activities. Demonstrates effective oral and written communication skills. Maintains accurate records and files.


• Supports the company's goals and represents the company positively and professionally.


• Manages personal self-development and maintains current knowledge of the industry to leverage more effective or emerging technologies. Provides mentoring and training to junior staff.

Basic / Required Qualifications

• Associates degree


• Minimum 2 years related work experience


• In lieu of Associates degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 5 year(s) related work experience

Desired Qualifications

• Previous Duke Energy expericene


• One year experience with Microsoft (MS) Windows Operating Systems and MS Office.


• Demonstrates ability to work independently with some direct supervision or review.


• Proficient troubleshooting & problem solving skills.


• Experience with position specific technical Software and Hardware. Computer skills, including general usage and support. Ability to research independently, multi-task, and meet deadlines under tight timeframes.


• Ability to deal with a variety of individuals from various socio-economic, cultural and ethnic backgrounds. Demonstrated ability to build working relationships with different levels within the organization. Ability to work effectively in a work plan driven/team environment.


• Good written and oral communication skills.


• Applies defined telecom technologies to the business


• Proficient knowledge of the telecommunications systems, associated safety policies, practices, work procedures and regulatory requirements.


• Effective inter-personal skills (listening, conflict management, approachability, negotiations).


• Ability to effectively prioritize activities and focus team efforts based-on priority.

Working Conditions

• Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees must live within a reasonable commute to their designated Duke Energy facility, not greater than 50 miles one way. Employees are expected to report to their assigned Duke Energy facility as required and directed by their manager, on average 3 full workdays per regular workweek.


• Primarily Office, some plan and substation visits that require PPE

Travel Requirements

Not required

Relocation Assistance Provided (as applicable)

No Represented/Union Position

No Visa Sponsored Position No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.