Telecommunications Technician

Duke Energy; Wilmington (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Duke Energy is seeking a Telecommunications Technician to maintain, troubleshoot, and repair telecommunications equipment across a mobile field territory. You will read schematics, use OTDR, FTDR, TIMS and other test instruments to ensure reliable services for customers and operations.

The role requires strong technical knowledge, judgment, and the ability to work independently and with cross-functional teams. A two-year degree or equivalent certification is required, with 15-25% travel.

Qualifications

• Associate degree in electronics, telecommunications, or a related technical field from an accredited two-year college; or equivalent technical certification from a civilian or military electronics technical school covering digital, analog, and communications theory.
• Two or more years of experience installing, programming, testing, troubleshooting, and maintaining telecommunications equipment and systems may be considered in lieu of a degree.
• Experience with fiber optics, transport systems, microwave, packet radio, SONET, DWDM, network interfaces, VoIP, two-way radio, trunked radio, paging, SCADA, wireless networking, switches, routers, antenna networks, towers, feedlines, combiners, duplexers, batteries, rectifiers, inverters, UPS equipment, and grounding systems.
• Ability to carry required tools and test equipment, work at elevated heights, and perform work in confined or close spaces as needed.

Responsibilities

• Read, interpret, and apply electronic schematics, functional diagrams, work packages, and construction documentation.
• Use telecommunications test equipment, including OTDR, FTDR, TIMS, communication service monitors, oscilloscopes, network analyzers, data analyzers, and other specialty test instruments.
• Troubleshoot, diagnose, install, program, test, maintain, and repair telecommunications systems and related equipment across assigned locations.
• Support fiber optics, transport systems, microwave, packet radio, SONET, DWDM, network interfaces, VoIP, wireless systems, and data networks.
• Collaborate effectively with customers, peers, leadership, and cross-functional teams while demonstrating strong interpersonal, communication, and customer service skills.
• Perform assigned work safely, efficiently, and in accordance with applicable standards, procedures, and business expectations.

Skills

Technical knowledge

Analytical skills

Communication skills

Customer service

Education

Associate degree in electronics or telecommunications

Tools

OTDR

FTDR

TIMS

network analyzers

data analyzers

Job description

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

The Telecommunications Technician is responsible for maintaining, troubleshooting, and repairing telecommunications equipment within an assigned territory. This role requires strong technical knowledge, sound judgment, and the ability to analyze customer and technology requirements in support of reliable telecommunications operations. The successful candidate will work independently and collaboratively, applying telecommunications principles, field experience, and effective communication skills to support customers, team members, and operational objectives.

Key Responsibilities

Read, interpret, and apply electronic schematics, functional diagrams, work packages, and construction documentation. Use telecommunications test equipment, including OTDR, FTDR, TIMS, communication service monitors, oscilloscopes, network analyzers, data analyzers, and other specialty test instruments. Troubleshoot, diagnose, install, program, test, maintain, and repair telecommunications systems and related equipment across assigned locations. Support fiber optics, transport systems, microwave, packet radio, SONET, DWDM, telephone systems, network interfaces, VoIP, wireless systems, two-way radio, trunked radio, paging, SCADA, wireless networking, data networking, switches, routers, antenna networks, towers, feedlines, combiners, duplexers, power systems, batteries, rectifiers, inverters, UPS equipment, and grounding systems. Collaborate effectively with customers, peers, leadership, and cross-functional teams while demonstrating strong interpersonal, communication, and customer service skills. Perform assigned work safely, efficiently, and in accordance with applicable standards, procedures, and business expectations.

Basic/Required Qualifications

• Associate degree in electronics, telecommunications, or a related technical field from an accredited two-year college; or equivalent technical certification from a civilian or military electronics technical school covering digital, analog, and communications theory.

Desired Qualifications

• Two or more years of experience installing, programming, testing, troubleshooting, and maintaining telecommunications equipment and systems may be considered in lieu of a degree.
• Experience with fiber optics, transport systems, microwave, packet radio, SONET, DWDM, network interfaces, VoIP, two-way radio, trunked radio, paging, SCADA, wireless networking, switches, routers, antenna networks, towers, feedlines, combiners, duplexers, batteries, rectifiers, inverters, UPS equipment, and grounding systems.
• Ability to carry required tools and test equipment, work at elevated heights, and perform work in confined or close spaces as needed.

Mobility Classification

Field Mobility Classification - Work location is highly mobile, working at various facilities or field locations with occasional onsite meetings after the onboarding period. Employee must live within a reasonable commute to the posted reporting location, not greater than 50 miles one way.

Travel Requirements

• 15-25%

Relocation Assistance

• Provided (as applicable)

Union Position

• No Represented/Union Position

Visa Sponsorship

• No Visa Sponsored Position

Equal Opportunity

Duke Energy is an Equal Opportunity Employer and complies with the laws set forth in the Department of Labor EEO Poster and Supplement.

We are one of the largest electric power holding companies in the United States, supplying and delivering electricity to approximately 7.4 million U.S. customers. We have approximately 52,700 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida – and natural gas distribution services serving more than 1.5 million customers in Ohio, Kentucky, Tennessee and the Carolinas. Our commercial and international businesses own and operate diverse power generation assets in North America and Latin America, including a portfolio of renewable energy assets. Regardless of your skill set or specific interest, we're looking for the best and brightest talent in the industry. Our people make us great - and we're always looking for more.

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