Telecommunications Systems Administrator Sr

LCRA; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

LCRA in Austin, TX seeks a Telecom Systems Administrator Sr to support critical public safety communications. You will configure and maintain P25/OpenSky networks, manage UID and radio identities, and ensure accurate data for dispatchers on a 24/7 basis.

You will work closely with field technicians and public safety agencies to resolve issues, deploy new deployments, and maintain comprehensive documentation across radio and LTE platforms. Experience in high-availability environments is required.

Qualifications

• Nine+ years in systems design/maintenance with five+ years in high-availability environments.
• Degree in software engineering/CS/IT may be substituted per LCRA guidelines.

Responsibilities

• Deploy UAS for P25/OpenSky, managing UID, radio personality, talkgroups and aliases.
• Process radio work orders for deployments/replacements across public safety and enterprise accounts.
• Coordinate with public safety agencies and field techs to troubleshoot and fulfill programming requests.
• Maintain core admin and database functions for LCRA's private LTE network (Ericsson stack).
• Maintain comprehensive system documentation and SOPs across radio and LTE platforms.
• Provide guidance on change management to minimize operational disruption.
• Provide 24/7 support for high-priority incidents via phone, email, or onsite.

Skills

UNIX admin

OpenSky

P25 networks

LTE admin

Documentation

Education

Bachelor's degree in CS/IT or related

Tools

Ericsson ENM

One Layer

Ericsson Security Manager

UID management

Radio programming

Job description

Here\u2019s The Role

Our telecommunications operations team powers the lifeline for Central Texas customers! We keep law enforcement, fire fighters, and EMS moving with dependable P25, OpenSky, and Private LTE networks. When a disaster strikes and every second counts, you are the hidden lifeline behind the screens. As a Telecom Systems Administrator Sr, your hands shape the invisible web of radio identifiers, device setups, and caller records that rush vital data to emergency dispatchers right when people need help the most. Precision isn’t just a goal; it’s your signature.

Note: Applicants whose qualifications and experience do not fully align with the posted level may be considered for placement in a lower-level position, if appropriate.

How You\u2019ll Contribute

• Deploy the Unified Administration (UAS) for P25 and OpenSky radio networks, ensuring optimal system performance through precise unit ID (UID) allocation, radio personality configuration, and comprehensive talkgroup and alias management.


• Process radio work orders for new deployments, replacements, and reassignments across public safety, municipal, and enterprise customer accounts, ensuring data accuracy at every step.


• Partner with external public safety agencies and internal field technicians to trouble shoot configuration errors and execute programming requests efficiently.


• Ensure optimal performance by maintaining core administrative and database functions for LCRA\u2019s private LTE network, built on the Ericsson stack (ENM, One Layer, Ericsson Security Manager), ensuring accurate network element and subscriber records.


• Maintain comprehensive, accurate system documentation and standard operating procedures across radio and LTE platforms.


• Provide expert guidance in change management methodologies when implementing system updates to reduce operational disruption.


• Provide continuous 24/7 support for high-priority incidents, ensuring rapid response times via phone, email, and/or onsite coordination.

How You\u2019re Qualified

• Nine or more years of experience in systems design, development, installation, administration and maintenance in a UNIX/Windows environment, or other relevant experience, including five or more years in supporting high availability systems.


• A degree(s) in software engineering, computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience.

How You\u2019ll Stand Out

• Proficient in administering P25, OpenSky, or other trunked radio/land mobile radio (LMR) systems.


• Experience with Ericsson network management platforms or other private LTE/mobile core administration tools.


• Prior experience in a 24/7 mission-critical or high-availability operations environment.


• Certification(s) in Nokia, Ericsson, Harris/L3Harris systems, or similar vendor-specific credentials.

How We\u2019ll Support You

Benefits that don\u2019t just check boxes, they make life better. From healthcare to wellness to time off, we\u2019ve got you covered, so you can focus on what matters.

Equal Opportunity Employer

• LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.


• LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources [phone] or email [e-mail]. Reasonable accommodations will be determined on a case-by-case basis.