About the Role
Our client, a key player in the telecommunications landscape, is seeking a proficient Telecommunications Systems Administrator to manage and maintain their critical communication systems in Welkom, Free State . This role is essential for ensuring the smooth operation and optimal performance of voice and data communication infrastructure. You will be responsible for the installation, configuration, troubleshooting, and ongoing support of various telecommunications platforms. The ideal candidate possesses a strong technical background in telecommunications hardware and software, coupled with excellent problem-solving abilities. This position offers a hybrid work arrangement, combining remote work flexibility with on-site responsibilities in Welkom , fostering a balanced and productive work environment.
Key Responsibilities
- Install, configure, and maintain telecommunications systems, including PBX, VoIP, and voicemail systems.
- Monitor system performance, identify potential issues, and implement proactive solutions.
- Perform regular system backups and ensure data integrity.
- Troubleshoot and resolve hardware and software issues related to telecommunications equipment.
- Manage user accounts, permissions, and access controls for communication systems.
- Develop and maintain system documentation, procedures, and training materials.
- Respond to user support requests and provide technical assistance in a timely manner.
- Collaborate with network engineers and IT teams to ensure seamless integration of communication systems.
- Implement security measures to protect telecommunications systems from unauthorized access and threats.
- Stay updated with the latest advancements in telecommunications technology and recommend system upgrades.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field.
- Minimum of 4 years of experience in telecommunications systems administration.
- Hands-on experience with PBX, VoIP, SIP, and other telecommunication protocols.
- Proficiency in troubleshooting and resolving network and system issues.
- Knowledge of relevant hardware and software, including specific vendor platforms.
- Strong understanding of network infrastructure and security principles.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills.Iaibility to work independently and as part of a team.
- Familiarity with ITIL best practices is a plus.
Benefits
- Competitive salary package.
- Health insurance and retirement savings plan.
- Opportunities for professional development and certifications.
- Hybrid work model offering flexibility.
- A stable and supportive work environment in Welkom, Free State .
- Exposure to diverse and evolving telecommunications technologies.
- Paid time off and holiday leave.