TELECOMMUNICATIONS SPECIALIST

Federal Emergency Management Agency

Denton (TX)

Remote

USD 97,000 - 127,000

Full time

3 days ago

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Job summary

Federal Emergency Management Agency in Denton, TX seeks a Telecommunications Specialist to support networks, radio and telecom systems in a classified environment. You will perform Tier 1–2 support, handle COMSEC duties, and provide customer service for both internal and external staff.

The job is with the Department of Homeland Security and offers telework eligibility, with a posted salary range of $97,307 to $126,502 per year. Occasional travel to emergency sites may be required.

Qualifications

Experience in networking, telecommunications, radio systems and working in classified environments.
Strong Troubleshooting, attention to detail, documentation and customer service skills.

Responsibilities

Support network systems operations and maintenance for diverse multimedia IT systems.
Perform Tier 1–2 support for radio frequency (RF) systems.
Provide Tier 1–2 support for telecommunications systems.
Support continuity IT systems and document issues for customers.
Deliver customer service to internal and external staff; act as COMSEC custodian.

Skills

Networking

Telecommunications

Radio systems

Troubleshooting

Documentation

Customer service

Job description

Department: Department of Homeland Security
Hiring Path: Public
Number of Openings: 1
Security Clearance: Sensitive Compartmented Information

This position is located in Region Six, Mission Support Division. The ideal candidate for this position will have experience in networking, telecommunications, radio systems, and working in classified environments; to include a strong background in troubleshooting, attention to detail, documentation, and customer service.

Key Responsibilities

What will I do in this position if hired? In this position, you will be supporting systems operations and maintenance support of diverse multimedia microcomputer-based information systems, networks, hardware and software in support of emergency operations. Typical assignments include: Performing Tier 1 and 2 support of network systems. Accomplishing Tier 1 and 2 support of radio frequency (RF) systems. Executing Tier 1 and 2 support of telecommunications systems.

Performing Tier 1 and 2 support of continuity IT systems. Providing customer service to internal and external staff for all IT system within their scope. Serving as a COMSEC custodian. What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management.

Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.

Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

Requirements & Education

Education substitution: This position permits applicants to qualify based on education (or a combination of education and experience), as outlined in the "requirements" section. If you are using education to qualify, you must submit a copy of your transcripts (unofficial are acceptable) with your online application. Once selected and prior to appointment, applicants must provide official college transcripts.

Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S.

college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. Visit the Department of Education's Recognition of Foreign Qualifications for more information.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Which agency is hiring for this position?

This position is with Federal Emergency Management Agency, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $97307 - $126502/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Sensitive Compartmented Information security clearance.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Public' hiring path.