Remote Emergency Communications & IT Specialist

Federal Emergency Management Agency; Denton (TX); Remote; USD 97,000 - 127,000; Full time

Job summary

Federal Emergency Management Agency in Denton, TX seeks a Telecommunications Specialist to support networks, radio and telecom systems in a classified environment. You will perform Tier 1–2 support, handle COMSEC duties, and provide customer service for both internal and external staff.

The job is with the Department of Homeland Security and offers telework eligibility, with a posted salary range of $97,307 to $126,502 per year. Occasional travel to emergency sites may be required.

Qualifications

• Experience in networking, telecommunications, radio systems and working in classified environments.
• Strong Troubleshooting, attention to detail, documentation and customer service skills.

Responsibilities

• Support network systems operations and maintenance for diverse multimedia IT systems.
• Perform Tier 1–2 support for radio frequency (RF) systems.
• Provide Tier 1–2 support for telecommunications systems.
• Support continuity IT systems and document issues for customers.
• Deliver customer service to internal and external staff; act as COMSEC custodian.

Skills

Networking

Telecommunications

Radio systems

Troubleshooting

Documentation

Customer service

Job description

Federal Emergency Management Agency in Denton, TX seeks a Telecommunications Specialist to support networks, radio and telecom systems in a classified environment. You will perform Tier 1–2 support, handle COMSEC duties, and provide customer service for both internal and external staff.

The job is with the Department of Homeland Security and offers telework eligibility, with a posted salary range of $97,307 to $126,502 per year. Occasional travel to emergency sites may be required.