Telecommunications Project Manager / Coordinator

Optus; Jonesboro (AR); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Telecommunications Project Manager to oversee project rollouts and installations. In this dynamic role, you will collaborate with sales teams, customers, and technical experts to ensure projects are executed on time and within budget. Your expertise in project management will be essential as you develop project plans, manage resources, and maintain customer satisfaction. This position offers the opportunity to work in a supportive environment that values teamwork and excellence. If you're ready to take on complex projects and drive success, this role is perfect for you.

Qualifications

• 3-5 years of project coordination or management experience required.
• Project Management certification (CAPM, PMP) preferred.

Responsibilities

• Develop and maintain project plans and schedules for successful rollouts.
• Coordinate resources and manage project scope and budgets.

Skills

Project Management

Customer Service

Organizational Skills

Attention to Detail

Multi-tasking

Education

Bachelor's degree (BA/BS)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Microsoft Project

Microsoft Outlook

Job description

Telecommunications Project Manager / Coordinator

This can be a remote position if you do not live within daily driving distance of our office in Jonesboro, AR.

Scope: The Project Manager works with the Optus sales team, customers, technical experts, and subcontractors to facilitate project rollouts and installations from start to finish. This includes reviewing SOWs, creating and maintaining project plans and schedules, scheduling technicians, documenting progress, ensuring all deliverables have been met, and ensuring customer satisfaction.

Responsibilities

Functional

• Assist in the development and review of project SOWs
• Develop project plans and schedules necessary for the successful completion of projects and rollouts
• Negotiate, schedule, and coordinate project resources as needed, leveraging Optus resources whenever possible
• Place and coordinate equipment and material orders and shipments needed for projects
• Manage project scope, create change orders when needed, and gain customer approvals prior to authorizing additional work
• Conduct conference calls with customers and vendors to update project progress and status
• Able to estimate costs and take necessary action to keep projects on schedule and on budget
• Gather all project documentation, deliverables, and project costs to ensure proper costing and customer invoicing to complete a project
• Assist with the development of internal process documentation and external customer documentation
• Continually look for opportunities to improve the pre or post project installation processes
• Handle complex and long-term projects
• Work is managed at project milestones
• Model appropriate behavior in regards to Optus' Core Values and Code of Ethics policies and support Optus' team approach to quality to drive Optus forward
• Other duties or tasks as assigned by management

Responsibility For Work Of Others

Direct supervision over --- None

Requirements

• Bachelor's degree (BA/BS) or equivalent experience
• 3-5 years of project coordination or project management experience. Prefer experience in a progressive, technically oriented environment
• Project Management certification (CAPM, PMP, or equivalent) or equivalent experience
• Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project, and Outlook
• Attention to detail and great organizational skills
• Must be a team player with a positive attitude and able to demonstrate excellent customer service skills
• This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management and Information Technology