Telecommunications Operator, PBX Service, FT, 2:30P-11P

Baptist Health

Boca Raton (FL)

On-site

USD 22,000 - 26,000

Full time

3 days ago

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Job summary

Boca Raton Regional Hospital is seeking a Telecommunications Operator to manage a multi-position PBX switchboard, relay calls, monitor alarms, and perform paging for codes and patient information.

This full-time role requires at least one year of customer service and basic computer knowledge; a high school diploma or equivalent is required, with an associate degree preferred. Schedule: 2:30 PM–11:00 PM.

Qualifications

Must have a minimum of one year customer service experience and basic computer knowledge.
Degrees: High School,Cert,GED,Trn,Exper.
Associate of Arts desired.

Responsibilities

Operates multiple-position telephone switchboard to relay calls for hospitals and Doctors Answering Service.
Performs miscellaneous telecommunications and clerical duties.
Monitors all hospital alarms and performs code paging.
Provides patient information and delivers exceptional service to callers.

Skills

Customer service

Basic computer knowledge

Education

High School diploma

Associate of Arts desired

Tools

PBX system

Job description

Telecommunications Operator, PBX Service, FT, 2:30P-11P - 163400

Description

Operates multiple-position telephone switchboard to relay incoming, outgoing and interoffice calls for hospitals and Doctors Answering Service and performs miscellaneous telecommunications and clerical duties. Monitors all hospital alarms, performs code paging, and also provides patient information. Consistently delivers exceptional service to all callers. Estimated pay range for this position is $16.00 - $18.94 / hour depending on experience.

Qualifications

Degrees: