Telecommunications Operator, PBX Service, FT, 2:30P-11P

Baptist Health; Boca Raton (FL); On-site; USD 22,041 - 26,091; Full time

Job summary

Baptist Health is seeking a Telecommunications Operator in Boca Raton, FL, responsible for operating the telephone switchboard to relay calls and monitor hospital alarms. Candidates are expected to provide exceptional service to all callers while also managing clerical duties.

The role requires at least one year of customer service experience and basic computer skills. Ideal candidates should have a High School diploma or equivalent, with an Associate of Arts being desirable. The position offers a pay range of $16.00 to $18.94 per hour based on experience.

Qualifications

• Minimum one year customer service experience is required.
• Basic computer knowledge is essential.
• High School diploma or GED is necessary.

Responsibilities

• Operate multiple-position telephone switchboard to relay calls.
• Monitor hospital alarms and perform code paging.
• Provide patient information and deliver exceptional service.

Skills

Customer service experience

Basic computer knowledge

Education

High School diploma or equivalent

Associate of Arts degree (desired)

Job description

Telecommunications Operator

Operates multiple-position telephone switchboard to relay incoming, outgoing and interoffice calls for hospitals and Doctors Answering Service and performs miscellaneous telecommunications and clerical duties. Monitors all hospital alarms, performs code paging, and also provides patient information. Consistently delivers exceptional service to all callers.

Estimated pay range for this position is $16.00 - $18.94 / hour depending on experience.

Qualifications

• High School, Cert, GED, Trn, Exper.
• Must have minimum one year customer service experience and basic computer knowledge.
• Associate of Art desired.

Minimum Required Experience: 1 Year

Other Details

• Clerical
• Primary Location: Boca Raton
• Organization: Boca Raton Regional Hospital
• Schedule: Full-time
• Job Posting: Jun 17, 2026
• Unposting Date: Ongoing

EOE, including disability/vets