Telecommunications Mechanic I: BTS & VOIP Systems

bowheadcareers-uicalaska; Minot (ND); Vor Ort; USD 77.000 - 94.000; Vollzeit

Zusammenfassung

Bowhead seeks a Telecommunications Mechanic I at Minot AFB to install, test, troubleshoot, program, maintain, and repair digital switching gear, VOIP networks, and related telecom systems. The role requires Security+ within 6 months, ability to obtain US Public Trust clearance, experience with Cisco/Avaya platforms, and strong documentation.

Requires English fluency and willingness to work varied shifts on base.

Qualifikationen

• High School Diploma or equivalent.
• Minimum of one (1) year experience troubleshooting, repair and preventative maintenance for structured cabling systems.
• Preference given to candidates with one or more years’ experience installing, splicing and servicing Cat 5, 5e, 6 and fiber optics.
• Must be fluent in English and able to read, write and follow instructions (including diagrams, flow charts and pictures).

Aufgaben

• Operate and maintain BTS equipment and systems in a serviceable condition and/or restore to a serviceable condition; including equipment purchase(s), inspection, periodic testing, adjustment, and repair.
• Maintain BTS work center records, including but not limited to BTS Maintenance/Repair Log, PMI inspection records, cable installation/repair test results, other required records applicable to the task order.
• Preventive Maintenance Inspections, including but not limited to, switch power tests and spare conduct / fiber strand test.
• Ability to install, remove, maintain, modify, troubleshoot, and repair voice and/or non-voice communications systems including intercom and public address systems; alarm systems; teletype equipment; and electronic and electromechanical telephone key systems/PBAXs; terminal and communications equipment, including line drivers.
• Possess the desire to provide customer service solutions and interact with coworkers and clients in a courteous and professional manner.
• Ability to work productively, multi-task and manage priorities effectively.
• Ability to perform duties and operation of tools of the trade safely and in strict compliance with OSHA rules.
• Answers the telephone repair helpdesk and interfaces with customers.
• Administrates the Cisco Call Manager server, Cisco Unity voicemail platform, and Cisco ISE access control list.
• Ability to work both independently with little supervisory direction and as a team player using good judgment and problem solving skills.
• Must be punctual and flexible regarding scheduled and non-scheduled service requirements.
• Other duties as assigned.

Kenntnisse

Problem solving

Customer service

Teamwork

Documentation

Reading diagrams

Ausbildung

High School Diploma or equivalent

Tools

Avaya

Cisco Call Manager

Cisco Unity

Cisco ISE

Ethernet

Fiber Optic

BTS

Jobbeschreibung

Bowhead seeks a Telecommunications Mechanic I at Minot AFB to install, test, troubleshoot, program, maintain, and repair digital switching gear, VOIP networks, and related telecom systems. The role requires Security+ within 6 months, ability to obtain US Public Trust clearance, experience with Cisco/Avaya platforms, and strong documentation.

Requires English fluency and willingness to work varied shifts on base.