Telecommunications Lead

Abacus Technology Corporation; Manchester, Northern (TN, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Security clearance

Job summary

Abacus Technology Corporation seeks a Telecommunications Lead to oversee planning, management, and maintenance of AEDC’s comprehensive communication infrastructure at Arnold AFB. The role manages a team of about 15 technicians in telephone and radio maintenance, installation, and remediation.

Responsibilities include lifecycle management of telecom/RF systems, strategic planning, and ensuring cybersecurity and regulatory compliance across all platforms.

Qualifications

• 5+ years in telecommunications infrastructure, design, and installation.
• At least 3 years in a supervisory/lead role.
• Must have Security+ CE or CCNA and BICSI OSP Designer cert (or ability to obtain).
• Strong familiarity with BICSI rules, regulations and standards.
• US citizen with a current Secret clearance.

Responsibilities

• Oversee lifecycle management of telecom/RF systems incl. LMR, RF towers, MNS, AV, and VTC.
• Develop strategic plans for telecom/RF infrastructure aligned with regulations and standards.
• Ensure cybersecurity compliance, spectrum management, asset lifecycle policies.
• Provide expert technical support, ticket/work-order management, and vendor coordination.
• Lead a staff of ~15 technicians in telephone and radio maintenance and installation.

Skills

Leadership

Telecom infrastructure

Cybersecurity

Vendor coordination

Customer service

Education

Bachelor’s degree (related field)

Security+ CE

CCNA

BICSI OSP Designer

Job description

Overview

Abacus Technology is seeking a Telecommunications Lead to support planning, management, and maintenance of the comprehensive communication infrastructure for the Arnold Engineering Development Complex (AEDC) at Arnold AFB. This is a full-time position.

Responsibilities

Infrastructure Management & Maintenance

• Oversee the comprehensive lifecycle management (planning, installation, maintenance, upgrades, and decommissioning) of all telecommunications and radio frequency (RF) communication systems, including inside/outside plant cabling, long-haul circuits, land mobile radios (LMR), RF tower equipment, mass notification systems (Giant Voice), audio-visual equipment, and video teleconferencing (VTC) facilities.
• Ensure optimal performance, reliability, and adherence to industry standards (e.g., TIA/EIA, BICSI) and government regulations.

Strategic Planning & Compliance

• Develop and implement strategic plans for the evolution of telecommunications and RF infrastructure to meet current and future needs.
• Ensure all systems and operations comply with cybersecurity requirements, spectrum management regulations, asset lifecycle management policies, and other applicable standards (e.g., DISA directives, AFMANs).
• Support configuration management, preventative maintenance inspections, documentation, and reporting.

Technical Support & Customer Service

• Provide expert technical support, troubleshooting, and problem resolution for all telecommunications and RF-related issues.
• Manage incident tickets and work orders, coordinate with vendors and other service providers, and deliver exceptional customer service to internal and external stakeholders.
• Support special projects, provide training, and ensure clear communication regarding system status and planned changes.

Staff Management

• Lead and oversee the daily operation of a staff of roughly 15 technicians in both telephone and radio maintenance, installation and problem remediation.

Qualifications

5+ years experience in telecommunications infrastructure, facility design, and installation, including at least three years in a supervisory or lead position. Bachelor’s degree in a related field desired. Must be Security+ CE or CCNA certified and hold a current BICSI OSP Designer certification or be able to obtain these certifications after starting. Must be well versed in BICSI rules, regulations, and standards. Proficient in managing telecommunications systems, long-haul communications circuits, land mobile radios, RF equipment (including tower equipment), mass notification systems, public address/audio-visual systems, and video teleconferencing facilities. Must have strong technical skills, experience with configuration management, asset lifecycle management, cybersecurity protocols, and the ability to ensure seamless operations, compliance with industry and government standards, and excellent customer support. Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled