Telecommunications Analyst

Santa Clara County Office of Education; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

CalPERS Retirement

Paid Vacation

Paid Sick Leave

Holidays

Job summary

Santa Clara County Office of Education seeks a Telecommunications Analyst to plan, design, configure, implement and test data/voice telecommunications networks and systems to support district needs.

Under the Manager - Network and Technical Support Services, the role includes evaluating and debugging telecom systems, managing the USAC E-rate program, and ensuring robust public communications and problem solving across teams.

Qualifications

• Bachelor’s degree in CS, information systems, telecommunications management, or related field.
• Three years of related experience in telecommunications administration (design, implementation, maintenance).

Responsibilities

• Plan, design, configure, implement and test data/voice telecommunications networks and systems.
• Evaluate, test and debug telecom networks and equipment.
• Manage USAC E-rate program administration for the County Office and districts.

Skills

Telecommunications administration

Network design & testing

Public relations & problem solving

Education

Bachelor's degree in CS/IS/telecommunications or related field

Tools

Cisco Networking Certification

IP Telephony

Job description

The Technology & Data Services Division is accepting applications for Telecommunications Analyst.

Under the direction of the Manager - Network and Technical Support Services, plan, design, configure, implement, evaluate, test and debug data/voice telecommunications networks and systems to meet the needs of the County Office; utilize specialized knowledge in telecommunications systems, data/voice communications, data networking, IP telephone, computer hardware and software systems, and skill in public relations, research and problem solving; manage, process and consult concerning the USAC Schools and Libraries Division Erate program for the County Office and County Office districts.

This position is full-time, in-person and has a work year of 12 months, 260 days, 8 hours per day.

Any combination equivalent to:

• Education: Bachelor’s degree in computer science, information systems, telecommunications management, or a related field AND
• Experience: Three years of directly related experience in telecommunications administration, including design, implementation, and maintenance of teleprocessing and telecommunications system operations

LICENSES AND OTHER REQUIREMENTS

• Certification in Cisco Networking
• Valid California driver’s license

EXAMINATION PROCEDURES

• Assessments and interviews may take place virtually or in-person.
• Following the final filing date, the qualifications of all candidates will be evaluated.
• Those who pass the initial screening will be invited be invited to participate in a written exam, tentatively scheduled for October 29, 2026.
• Those who pass the written exam will be invited to participate in an oral examination with subject matter experts, tentatively scheduled for November 6, 2026.
• Based on the final scores of qualified candidates, Classified Personnel Services will establish a ranked candidate list.
• Selected candidates from the list will be invited to a second interview with the hiring authorities, tentatively scheduled for TBA.

• Second interviews may be held in-person.

• Candidates will be invited over email to participate in examination and selection steps, using the email supplied within their SchoolJobs.com applications, or as updated by candidates in their SchoolJobs.com master profiles. Therefore, it is recommended that candidates check their email at least daily.

NOTE

Examination procedures are subject to change as deemed necessary by the Director - Classified Personnel Services. Candidates who test successfully for placement on the eligibility list may be certified to other related positions without further testing requirements, OR job posting announcements. The right is reserved to add, eliminate, or adjust testing steps and/or information on the posting, at any time, during the position posting and testing process, which may include, but is not limited to, further testing, inclusive of on-the job testing, recruitment, and recruitment extensions, which may be for less than 15 days, after an eligibility list has been certified, which may cause adjustments on the eligibility list, as evaluated to be reasonable or necessary.

SB 848 COMPLIANCE – EFFECTIVE JANUARY 1, 2026

Effective January 1, 2026, and in accordance with California Education Code Section 44051(a)(1), and SB 848 any applicant for a non-teaching position must disclose a complete list of every school district, county office of education, charter school, state special school and diagnostic center operated by the department of education, and private school that the applicant has previously been an employee of, including full-time, part-time, or substitute roles. Failure to provide this information may be considered an act of dishonesty and could affect hiring decisions.

HEALTH, WELFARE, AND OTHER BENEFITS:

The Santa Clara County Office of Education takes pride in offering a benefits program that provides flexibility for the diverse and changing needs of our employees. We provide eligible employees with valuable benefits options including:

• Medical, dental, and vision insurance
• Fertility healthcare and family forming benefits
• Flexible Spending Account (FSA)
• Employee Health and Wellness Program, including Employee Assistance Program and Mental Health and Well-Being resources
• Life insurance and long-term disability coverage
• California Public Employees Retirement System (CalPERS)
• 403b or 457 Retirement Accounts
• Paid Vacation
• Paid Sick Leave
• 16 Paid Holidays (including 2 floating holidays)
• Tuition Reimbursement

Benefit and Retirement information may vary depending on the bargaining unit. Full-time employees (30 hrs.+/ weekly) are offered free dental and vision coverage for themselves and eligible dependents. Most medical plans are offered at no cost to employees and their eligible dependents. For more information, please visit our benefits page: Employee Benefits.

ACCOMMODATION REQUESTS:

Candidates who require reasonable accommodations for any part of the testing process must contact Classified Personnel Services (CPS) at least three (3) days prior to the scheduled test date at 408-453-6845. Hearing-impaired individuals may contact the California Relay Service at 1-800-735-2929, then 408-453-6845. After contacting CPS, candidates will be asked to submit documentation supporting their accommodation request. Failure to reach out within the specified timeline may result in an inability to make accommodations.

RECRUITMENT CONTACT

For questions about the position or recruitment process, please contact:

Kathy Jalaan

[phone]

[e-mail]

EQUAL OPPORTUNITY EMPLOYER:

The Santa Clara County Office of Education prohibits discrimination, harassment, intimidation and bullying based on actual or perceived race or ethnicity, gender/sex (including gender identity, gender expression, pregnancy, childbirth, breastfeeding, and pregnancy-related medical conditions) sexual orientation, religion, color, national origin, ancestry, immigration status, physical or mental status, marital status, registered domestic partner status, age (40 and above), genetic information, political belief or affiliation (not union related), a person's association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance.

For direct concerns related to Equal Opportunity Employment, please contact:

Dr. Kanika D. White

Associate Superintendent

Human Resources

Santa Clara County Office of Education

1290 Ridder Park Drive

San Jose, Ca 95131