Telecomm Expense Analyst

SOFT Inc.; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

SOFT Inc. in New York, NY seeks a Telecomm Expense Analyst for a long‑term contract. The role emphasizes cost reduction, data analysis and reporting across mobile, landline and data services.

The candidate will optimize processes in the Telecom Expense Management Unit, build reports and dashboards, and work with large data sets to identify savings opportunities for leadership review.

Qualifications

• BS degree in Finance, Accounting or Economics preferred.
• Experience with budgeting, forecasting and auditing is a plus.
• Ability to compile and analyze large projects independently.
• Excellent analytical and problem‑solving skills.
• Experience with ServiceNow, reporting and dashboards.
• Experience with PeopleSoft and large databases.
• Strong Excel, PowerPoint and data organization abilities.
• Ability to multi‑task under pressure and meet deadlines.
• Strong written and verbal communication skills.

Responsibilities

• Establish and optimize telecom cost management processes and monthly carrier reports.
• Analyze vendor reports to reduce costs and identify errors.
• Analyze vendor expenses and compare to contract funding.
• Prepare forecast budget expense reports and status updates.
• Track expenditures against annual budget and project rollovers.
• Investigate budget variances and communicate findings to leadership.

Skills

Financial analysis

Data analysis

Budgeting & forecasting

Spreadsheet skills

Communication

Problem solving

Automation awareness

Education

BS in Finance/Accounting/Economics

Tools

ServiceNow

PeopleSoft

Power BI

Excel

Pivot tables

Job description

SOFT's client located in New York, NY is looking for a Telecomm Expense Analyst for a long term contract assignment.

• Superior Financial and analysis skills.
• Able to identify, recommend, and lead cost‑saving opportunities and process improvements
• Superior invoice analysis, reporting large data analysis and vendor payments.
• Ability to work effectively with large data reports to ensure accuracy in Identifying cost savings opportunities and optimizing expenditures and invoice overcharges from carriers.
• In depth analytical skills and excellent problem-solving abilities for addressing complex challenges
• In‑depth experience with Excel spreadsheets, pivot tables, databases, PowerPoint, AI tools, and other relevant tools.
• Manage high‑level data reports, performing in‑depth analysis of reports and communicating results to leadership
• ServiceNow and Peoplesoft knowledge
• Experience in developing reports, presentations, and Power BI dashboards
• Experience in Telecom Expense Management, in managing telecom expenses, auditing telecom wireless, wired data usage and charges.
• Outstanding written and verbal communication skills – ability to summarize and explain complex information

I. SUMMARY OF THE FUNCTION/ROLE

The Telecom Expense Management Unit team manages costs associated with telecommunication services, such as mobile and landline communications, including IT services such as cloud services, and data expenses. Identifies cost savings, optimizes voice and data and wireless services-and all telecom expenses ensuring cost efficiency in managing telecom assets effectively by tracking usage and charges, auditing invoices, negotiating contracts and identifying cost savings opportunities and services. The incumbent candidate will assist in establishing and optimizing processes for the Telecom Expense Management Unit, including but not limited to, establishing processes for management, Analysis of spending and non-usage of mobile devices, invoice analysis, reporting large data analysis and vendor payments.

MAJOR RESPONSIBILITIES/ACCOUNTABILITIES

• Establish/Optimize process services, such as mobile and landline communications, in preparation for monthly carrier reports analysis for the department; Analyze report for data integrity.
• Establish/Optimize process to manage costs associated with telecommunication services, review vendor reports to reduce cost by eliminating errors by eradicating cost inefficiencies identifying cost savings opportunities and optimize client’s wireless, voice and data services.
• Establish/Optimize process to Analyze vendor expenses and compare to funding of contract.
• Establish/Optimize process to Prepare forecast budget expense reports
• Establish/Optimize preparation status reports on in-process and completed projects. To indicate if projects are within budget parameters from both a dollar and time perspective.
• Establish/Optimize process to prepare and evaluate mid-year and year-end forecasts, monitor spending, and secure rollover of unspent funds
• Establish/Optimize process to track planned and actual expenses in support of the annual budget process
• Establish/Optimize process to Investigate and resolve project budget variances

III. QUALIFICATIONS

Experience and Education Requirements

• BS degree in Finance, Accounting or Economics preferred
• Experience with project‑based financial management budgeting/forecasting and or auditing a plus
• Ability to independently compile, research and perform in‑depth analysis of projects
• Excellent analytical and problem‑solving skills
• Experience with ServiceNow, reporting and dashboards.
• Experience with PeopleSoft.
• Profound knowledge of analytical functions and table functions
• Ability to work with large databases and financial software applications
• Superior skills with spreadsheets and databases
• Strong communication, analytical and data organization / interpretation skills
• Proven ability to multi‑task, work under pressure, and meet tight deadlines
• Attention to detail and accuracy is required
• Superior skills with Microsoft Office applications (Excel, PowerPoint, Word, Outlook)
• Outstanding organizational and quantitative skills as well as experience managing and resolving complex resource allocation problems
• Ability to perform high‑volume work accurately and independently
• Ability to gather business requirements and outline business needs
• Ability to perform financial and data analysis using various financial systems
• Superior analytical skills
• Excellent written and oral communications skills
• Strong knowledge in automation- manual processes
• In‑depth experience analyzing very large data reports, databases and financial reports.
• Ability to identify trends analyze data and make recommendations
• Experience in Budget and project spend tracking

Additional Skills and Information:

• -Telecom Expense Management
• -In‑depth data report analysis from wireless carriers
• -In‑depth analysis of spending and non‑usage of mobile devices
• -Reporting large data analysis and vendor payments.