Telecom Tech/Engineer Lead

TEKsystems; United States; On-site; USD 157,046,000 - 172,200,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401(k) Retirement Plan

Life Insurance

Paid Time Off

Job summary

TEKsystems in New York, NY is seeking a Hands on Telecom Tech/Engineer Lead to head the Unified Communications group responsible for an enterprise network serving thousands of mobile devices.

You will report to the Director of Telecommunications and work closely with vendors, manage TEM/WEM and carrier billing, and drive operations for an onsite hospital-scale environment.

Qualifications

• 5–8 years in telecom/UC, supporting Telecom or IT with broad product knowledge
• Experience managing a team and hands-on with UC/telecommunications operations
• Experience with vendors, TEM/WEM, carrier billing, and enterprise environments

Responsibilities

• Lead a large telecom/UC team supporting hospital-wide phone services and mobile devices
• Coordinate with vendors, manage expenses, and ensure service delivery

Skills

Telecom engineering

UC engineering

Vendor management

Team leadership

Customer service

Tools

ServiceNow

PBX systems (NEC, Cisco VOIP)

Job description

Location: Upper East Side

5 days onsite

Description

Our healthcare client is looking for a Hands on Telecom Tech/Engineer Lead with their Unified Communications Telecommunications Group. This person will report directly to the Director of Telecommunications. This group is a big team and they will be the support of the large end user environment of about 10,000 mobile devices and UC enterprise network.

Candidates need to have Cisco UC Engineering background along with some managerial experience working with vendors, expense management, and coming from enterprise environment.

Top Skills' Details

1) 5 to 8 years exp. in the telecommunications/UC world supporting Telecom, or IT related including a broad knowledge of various telecom/IT products, services, and technology. This person will have to have managed a team and hands on in the telecommunications, Carrier / MDM/UC side of the house Needs to be very well versed with in all aspects of UC and telecommunications operations. Working with support systems (ServiceNow). Working with Telco's, wireless companies, cabling, etc.

2) 5 to 8 years proven experience in Telecom Management in a enterprise environment. Must also still have some hands on around Telecommunication Expense Management (TEM) and Wireless Expense management (WEM): specifically, a solid understanding of carrier billing systems; telecommunications invoicing, technical communication, circuit provisioning, configurations pricing methods, and contracts. PBX and UC , including a broad knowledge of PBX systems like NEC, Cisco VOIP.

3) 5 to 8 years working with large enterprise environments Must have great customer service and a proven experience working with and managing vendors in this space. This manager will be responsible for a large team managing all Phone services and mobile devices for the entire hospital system

Job Type & Location

This is a Contract to Hire position based out of New York, NY.

Pay and Benefits

The pay range for this position is $55.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New York,NY.

Application Deadline

This position is anticipated to close on Aug 14, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.