Telecommunications Technician

Experis; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Award

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

Weekly Pay

Job summary

Experis in Milwaukee, WI is seeking a Telecommunications Technician to join the IT Support Department. You will provide support for enterprise voice and unified communications, manage user provisioning across UC platforms, and coordinate with vendors to ensure services run smoothly.

The ideal candidate has 3-5 years of enterprise UC experience, strong communication skills, and a proactive attitude. Training will be provided; growth opportunities in a stable organization and exposure to

Qualifications

• 3-5 years of enterprise voice and unified communications experience.
• Experience with moves, adds, changes, and user provisioning across UC platforms.
• Knowledge of telecom expense management, carrier coordination, and E911 records management.
• Ability to learn new technologies, especially Microsoft Teams Voice.
• Strong communication skills, including reading, writing, and explaining technical information clearly.

Responsibilities

• Provide support for enterprise voice and unified communications systems, including troubleshooting and incident response.
• Manage phone number inventory, lifecycle, and user provisioning across UC platforms.
• Coordinate with vendors and carriers to ensure telecom services operate smoothly and efficiently.
• Maintain accurate records for E911 administration and telecom records management.
• Assist users through training and support to enhance system adoption and usability.

Skills

Communication skills

UC platforms knowledge

Problem solving

Adaptability

Job description

Our client is seeking a Telecommunications Technician to join their team. As a Telecommunications Technician, you will be part of the IT Support Department supporting the Telecommunications Operations team. The ideal candidate will have strong communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Telecommunications Technician

What's the Job?

• Provide support for enterprise voice and unified communications systems, including troubleshooting and incident response.
• Manage phone number inventory, lifecycle, and user provisioning across multiple UC platforms.
• Coordinate with vendors and carriers to ensure telecom services operate smoothly and efficiently.
• Maintain accurate records for E911 administration and telecom records management.
• Assist users through training and support to enhance system adoption and usability.

What's Needed?

• 3-5 years of experience as an enterprise voice and unified communications technician or analyst.
• Experience with moves, adds, changes, and user provisioning across UC platforms.
• Knowledge of telecom expense management, carrier coordination, and E911 records management.
• Ability to learn new technologies, especially Microsoft Teams Voice.
• Strong communication skills, including reading, writing, and explaining technical information clearly.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment dedicated to public service.
• Engagement with cutting-edge telecommunications technologies and systems.
• Chance to develop your skills and advance your career in a stable organization.
• Work with a collaborative team committed to excellence and innovation.
• On-the-job training and professional development opportunities.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• Weekly Pay