Telecom Specialist – Network domain SME

UST; Bellevue (WA); On-site; USD 64,000 - 96,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Holidays

401(k) with employer matching

Medical/dental/vision insurance

Disability benefits

HSA/FSA options

Job summary

UST is seeking a Telecom Specialist – Network domain SME in Washington to lead RAN performance analysis and optimization across large-scale deployments. You will collaborate with software engineers and data scientists to create new analytics reports, validate KPI performance, and guide OSS/PM/FM data usage.

Strong communication and mentoring are essential for this role. The position emphasizes end-to-end networking expertise, cross-team collaboration, and the ability to translate operational

Qualifications

• At least 7–10 years of experience in telecom network domain.
• Strong understanding of RAN technologies (2G/3G/4G/5G concepts, KPIs, network architecture).
• Ability to guide in developing new performance reports and data analytics or AI use cases.
• Experience with data analytics platforms and familiarity with AI/ML concepts in telecom context.
• Experience delivering solutions to global operators and end-to-end design.

Responsibilities

• Analyse RAN performance data and identify trends, anomalies, and optimization opportunities.
• Collaborate with cross-functional teams to provide insights for improving network efficiency.
• Prepare reports and dashboards to communicate findings to stakeholders.
• Support troubleshooting and root cause analysis for network-related issues.
• Collaborate with software developers and data scientists to develop new performance reports and data analytics solutions.
• Provide guidance on AI/ML use cases for telecom operations and network optimization.
• Validate KPIs and ensure end-to-end solution alignment across deployments.
• Lead network optimization efforts across enterprise and large-scale carrier deployments.
• Mentor junior team members on OSS best practices and telecom technologies.

Skills

RAN technologies

KPI analysis

Data analysis

OSS platforms

Network optimization

KPI validation

Collaboration

Documentation

Software development (optional)

AI/ML in telecom

Education

Bachelor's degree in Electronics/Telecommunications/CS

Tools

Performance monitoring tools

OSS platforms

Job description

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

Role Description

Telecom Specialist – Network domain SME

Lead II - Telco Engineering

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are

UST is searching for a professional with strong understanding of Radio Access Network (RAN) 4G/5G technologies with strong understanding of E2E network domain, performance, KPI’s , understands CM/PM/FM data from OSS platforms.

The Opportunity

• Analyse RAN performance data and identify trends, anomalies, and optimization opportunities.
• Collaborate with cross-functional teams to provide insights for improving network efficiency.
• Prepare reports and dashboards to communicate findings to stakeholders.
• Support troubleshooting and root cause analysis for network-related issues.
• Collaborate with software developers and data scientists to develop new performance reports and data analytics solutions
• Provide guidance on AI/ML use cases for telecom operations and network optimization
• Validate KPIs and ensure end-to-end solution alignment across deployments
• Lead network optimization efforts across enterprise and large-scale carrier deployments
• Mentor junior team members on OSS best practices and telecom technologies

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• Should have at least 7-10 yrs experience in this domain.
• Strong understanding of RAN technologies (2G/3G/4G/5G concepts, KPIs, network architecture).
• Should be able to work with software developers and data scientists to provide guidance in developing new performance reports, data analytics or AI use cases.
• Strong technology understanding is preferred with software development skills being optional
• Proficiency in data analysis and interpretation of network performance metrics.
• Hands-on experience with telecom tools and performance monitoring systems.
• Good communication and documentation skills.
• Ability to work independently and in a team environment.
• Proven experience with network optimization and KPI validation
• Strong communication and collaboration skills with cross-functional teams
• Preferred Qualifications
• Software development experience (optional but valued)
• Experience with AI/ML applications in telecom
• Familiarity with data analytics platforms and tools
• Proven track record supporting major global operators (Airtel, AT&T, T-Mobile, Dish, Jio, or similar)
• Enterprise and large-scale operator deployment exposure
• Working knowledge of telecom-specific data structures and APIs
• Required Skills & Competencies
• Technical Skills: Deep OSS platform knowledge (Nokia, Ericsson)
• Network optimization methodologies
• Performance troubleshooting and KPI analysis
• Configuration and fault management expertise
• Soft Skills:
• Strong cross-team collaboration
• Technical mentoring and knowledge transfer
• Problem-solving and analytical thinking
• Documentation and technical communication Software Development (Optional but Beneficial):
• Ability to work with developers on new report development
• Understanding of data analytics workflows
• Familiarity with AI/ML concepts in telecom context
• Experience Highlights (Ideal Candidate Profile) The ideal candidate will demonstrate:
• Hands-on experience delivering solutions to global operators
• Proven expertise in end-to-end solution design from network optimization to operational deployment
• Strong network optimization background with demonstrated KPI improvements
• Ability to translate operational requirements into actionable technical solutions
• Familiarity with enterprise and large-scale operator environments Educational Background
• Bachelor's degree in Electronics, Telecommunications, Computer Science, or related field
• Telecom certifications a plus (Nokia, Ericsson, or industry-recognized certs)

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location

Washington

Compensation Range

$64,000-$96,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What We Believe

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

#CB

Skills

4G/5G, Data Analysis, Fault Management, Operations Research, Network Architecture, KPI Reporting, OSS/BSS, RAN, Process Documentation, System Configuration