Telecom Solutions Engineer: VoIP, UC & Upgrades

Liberty Personnel Services, Inc.; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

A professional staffing firm is seeking a Telecom Support Specialist to join their team in Philadelphia. The role requires expertise in troubleshooting, account management, and the installation of telecom client equipment. Ideal candidates will have experience with VoIP, Unified Communications, and Cisco hardware. Scripting skills in Python or PowerShell are advantageous. This position emphasizes collaboration with technology teams and vendor relations. Interested candidates should submit their resumes confidentially to the provided email.

Qualifications

• 3+ years in telecom support or similar capacity.
• Proficient in troubleshooting and account management.
• Hands-on experience with technology upgrades.

Skills

Troubleshooting

Account management

Installation and configuration of telecom client equipment

Project planning and implementation

Collaboration with internal and external teams

VoIP

Unified Communications

SIP

Cisco hardware knowledge

Scripting with Python or PowerShell

Knowledge of financial markets

Education

Bachelor's degree in Information Technology or related field

Tools

Cisco

Arista switches

IPC Turrets

NICE Voice Recording

Windows 11

Server 2016

Job description

A professional staffing firm is seeking a Telecom Support Specialist to join their team in Philadelphia. The role requires expertise in troubleshooting, account management, and the installation of telecom client equipment. Ideal candidates will have experience with VoIP, Unified Communications, and Cisco hardware. Scripting skills in Python or PowerShell are advantageous. This position emphasizes collaboration with technology teams and vendor relations. Interested candidates should submit their resumes confidentially to the provided email.