Telecom Engineer

Liberty Personnel Services, Inc.; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

A professional staffing firm is seeking a Telecom Support Specialist to join their team in Philadelphia. The role requires expertise in troubleshooting, account management, and the installation of telecom client equipment. Ideal candidates will have experience with VoIP, Unified Communications, and Cisco hardware. Scripting skills in Python or PowerShell are advantageous. This position emphasizes collaboration with technology teams and vendor relations. Interested candidates should submit their resumes confidentially to the provided email.

Qualifications

• 3+ years in telecom support or similar capacity.
• Proficient in troubleshooting and account management.
• Hands-on experience with technology upgrades.

Skills

Troubleshooting

Account management

Installation and configuration of telecom client equipment

Project planning and implementation

Collaboration with internal and external teams

VoIP

Unified Communications

SIP

Cisco hardware knowledge

Scripting with Python or PowerShell

Knowledge of financial markets

Education

Bachelor's degree in Information Technology or related field

Tools

Cisco

Arista switches

IPC Turrets

NICE Voice Recording

Windows 11

Server 2016

Job description

Join a dynamic team that puts innovation and collaboration at its forefront. We offer an engaging environment where you'll have the opportunity to work alongside talented professionals in a leading‑edge industry. Experience career growth and skill development in a role where every day presents exciting challenges and the chance to make a real impact.

Qualifications

• Proven expertise in troubleshooting, account management, installation, and configuration of telecom client equipment and circuit connectivity.
• Hands‑on experience in technology upgrades, including planning, testing, and implementation of projects.
• Ability to collaborate effectively with internal technology teams and external vendors for optimizing voice services.
• Minimum of 3 years in a telecom support or similar capacity.
• Proficiency with VoIP, Unified Communications, SIP, and hardware like Cisco, Arista switches.
• Knowledge of Windows 11/Server 2016, and experience with system hardware and file systems.
• Competency in supporting telecommunications platforms, especially IPC Turrets, NICE Voice Recording, and Cisco UCS.
• Vendor troubleshooting experience with companies such as Verizon, AT&T, Lumen, and others.
• Scripting skills with Python or PowerShell are advantageous.
• Familiarity with financial markets and trading products is a plus.
• Bachelor's degree in Information Technology or related field preferred.
• Competent and ethical use of AI tools in daily operations.

Please send a current copy of your resume with work history to [e-mail] for consideration. All communications are 100% confidential.

Kevin McCarthy

Libertyjobs.com

484-238-1949

Keywords: Telecom Client Support, VoIP, Unified Communications, IPC Turrets, Cisco UCS, Python, Philadelphia Area, IT Analyst.