Telecom Services Sales Support Specialist

Ericsson; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Ericsson Inc. in Plano, Texas invites applications for an Early Career Professional (ECP) – Services Sales Support. You will assist with RFx responses, customer proposals, and commercial documents while supporting network construction, engineering, deployment, and managed services.

A 2–5 year background in telecom and strong MS Office skills are expected. You will collaborate with sales, architects, delivery, sourcing, and finance teams to shape opportunities and drive feasible, customer-focused

Qualifications

• Bachelor's degree in business, engineering, telecommunications, IT, computer science, finance, or a related field.
• 2–5 years of experience in telecommunications, network services, technical sales support, or project coordination.
• Strong analytical, organizational, communication, and problem-solving skills.
• Experience supporting customer-facing proposals, RFx responses, or commercial activities.
• Proficiency with Microsoft Office tools including Excel, PowerPoint, and Word.
• Familiarity with RFx processes, pricing methodologies, or services business development is a plus.
• Understanding of telecommunications technologies (RAN, transport, indoor cellular, or network operations) is a plus.
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Responsibilities

• Assist in preparing RFx responses, customer proposals, statements of work, and commercial documentation.
• Support development of customer solutions related to network construction, engineering, deployment, and managed services.
• Organize and document technical, operational, financial, and commercial information to support business cases.
• Collaborate with sales, solution architects, project delivery, sourcing, and finance teams on opportunity development.
• Contribute to scope development, pricing support, risk analysis, and delivery feasibility assessments.
• Help develop bills of materials, delivery models, and commercial inputs aligned with customer requirements.
• Track action items, risks, dependencies, and decisions throughout the proposal lifecycle.
• Support continuous improvement efforts related to proposal quality and sales support processes.

Skills

Analytical thinking

Organizational skills

Communication skills

Problem-solving

Microsoft Office

RFx processes familiarity

Pricing methodologies

Services business development

Telecommunications knowledge

AI awareness

Education

Bachelor's degree

Job description

Ericsson Inc. in Plano, Texas invites applications for an Early Career Professional (ECP) – Services Sales Support. You will assist with RFx responses, customer proposals, and commercial documents while supporting network construction, engineering, deployment, and managed services.

A 2–5 year background in telecom and strong MS Office skills are expected. You will collaborate with sales, architects, delivery, sourcing, and finance teams to shape opportunities and drive feasible, customer-focused