Services Sales Support Specialist

Ericsson; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Ericsson Inc. in Plano, Texas invites applications for an Early Career Professional (ECP) – Services Sales Support. You will assist with RFx responses, customer proposals, and commercial documents while supporting network construction, engineering, deployment, and managed services.

A 2–5 year background in telecom and strong MS Office skills are expected. You will collaborate with sales, architects, delivery, sourcing, and finance teams to shape opportunities and drive feasible, customer-focused

Qualifications

• Bachelor's degree in business, engineering, telecommunications, IT, computer science, finance, or a related field.
• 2–5 years of experience in telecommunications, network services, technical sales support, or project coordination.
• Strong analytical, organizational, communication, and problem-solving skills.
• Experience supporting customer-facing proposals, RFx responses, or commercial activities.
• Proficiency with Microsoft Office tools including Excel, PowerPoint, and Word.
• Familiarity with RFx processes, pricing methodologies, or services business development is a plus.
• Understanding of telecommunications technologies (RAN, transport, indoor cellular, or network operations) is a plus.
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Responsibilities

• Assist in preparing RFx responses, customer proposals, statements of work, and commercial documentation.
• Support development of customer solutions related to network construction, engineering, deployment, and managed services.
• Organize and document technical, operational, financial, and commercial information to support business cases.
• Collaborate with sales, solution architects, project delivery, sourcing, and finance teams on opportunity development.
• Contribute to scope development, pricing support, risk analysis, and delivery feasibility assessments.
• Help develop bills of materials, delivery models, and commercial inputs aligned with customer requirements.
• Track action items, risks, dependencies, and decisions throughout the proposal lifecycle.
• Support continuous improvement efforts related to proposal quality and sales support processes.

Skills

Analytical thinking

Organizational skills

Communication skills

Problem-solving

Microsoft Office

RFx processes familiarity

Pricing methodologies

Services business development

Telecommunications knowledge

AI awareness

Education

Bachelor's degree

Job description

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

Early Career Professional (ECP) – Services Sales Support

Location: Plano, Texas

About This Opportunity

Ericsson's Network Services Construction and Engineering organization is seeking a Services Sales Support Specialist to join our team in Plano, Texas. In this role, you will support Ericsson Customer Units across Market Area Americas by helping shape customer-focused services opportunities and commercially sound proposals for network construction, engineering, deployment, and related telecommunications services.

You will work alongside experienced professionals in business development, sales, solution architecture, commercial management, and services delivery — gaining hands‑on experience translating customer requirements into scalable service offerings. This position is designed for professionals with 2–5 years of relevant industry experience who are eager to grow in telecommunications services and business operations.

What You Will Do

• Assist in preparing RFx responses, customer proposals, statements of work, and commercial documentation.
• Support development of customer solutions related to network construction, engineering, deployment, and managed services.
• Organize and document technical, operational, financial, and commercial information to support business cases.
• Collaborate with sales, solution architects, project delivery, sourcing, and finance teams on opportunity development.
• Contribute to scope development, pricing support, risk analysis, and delivery feasibility assessments.
• Help develop bills of materials, delivery models, and commercial inputs aligned with customer requirements.
• Track action items, risks, dependencies, and decisions throughout the proposal lifecycle.
• Support continuous improvement efforts related to proposal quality and sales support processes.

The Skills You Bring

• Bachelor's degree in business, engineering, telecommunications, IT, computer science, finance, or a related field.
• 2–5 years of experience in telecommunications, network services, technical sales support, or project coordination.
• Strong analytical, organizational, communication, and problem‑solving skills.
• Experience supporting customer-facing proposals, RFx responses, or commercial activities.
• Proficiency with Microsoft Office tools including Excel, PowerPoint, and Word.
• Familiarity with RFx processes, pricing methodologies, or services business development is a plus.
• Understanding of telecommunications technologies (RAN, transport, indoor cellular, or network operations) is a plus.
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Plano (Country/ City)

Job details: Technical & Solution Sales Support (CHG)

Compensation and Benefits at Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.