Telecom Services Optimization Analyst

Iron Bow Technologies; Baltimore (MD); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid time off

Job summary

Iron Bow Technologies is seeking a Telecommunications Services Management Analyst to support telecommunications operations. The role involves inventory management, service order accuracy, and billing validation. Candidates should have strong analytical skills and experience in telecommunications. The position offers a salary range of $110,000 to $130,000, with a comprehensive benefits package. This is an opportunity to be part of a quickly growing company that values employees' voices and provides an empowering work culture.

Qualifications

• Expert knowledge of MACD.
• Strong analytical skills for telecom usage data.
• Experience in managing telecom inventories.

Responsibilities

• Maintain and manage telecommunications inventories.
• Support service order processing and review accuracy.
• Validate pricing and details for contract compliance.
• Perform billing validation and invoice reconciliation.
• Analyze telecom usage data for optimization.
• Develop dashboards to monitor telecom performance.
• Collaborate with vendors to resolve service issues.
• Ensure data accuracy and contractual alignment.

Skills

Telecommunications Inventory Management

Service Order Management and Processing

Billing Validation and Invoice Reconciliation

MACD (Moves, Adds, Changes, Disconnects) Review and Validation

Telecom Service Lifecycle Management

Discrepancy Detection and Resolution

Job description

Iron Bow Technologies is seeking a Telecommunications Services Management Analyst to support telecommunications operations. The role involves inventory management, service order accuracy, and billing validation. Candidates should have strong analytical skills and experience in telecommunications. The position offers a salary range of $110,000 to $130,000, with a comprehensive benefits package. This is an opportunity to be part of a quickly growing company that values employees' voices and provides an empowering work culture.