Telecommunications Engineer

Iron Bow Technologies; Baltimore (MD); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid time off

Job summary

Iron Bow Technologies is seeking a Telecommunications Services Management Analyst to support telecommunications operations. The role involves inventory management, service order accuracy, and billing validation. Candidates should have strong analytical skills and experience in telecommunications. The position offers a salary range of $110,000 to $130,000, with a comprehensive benefits package. This is an opportunity to be part of a quickly growing company that values employees' voices and provides an empowering work culture.

Qualifications

• Expert knowledge of MACD.
• Strong analytical skills for telecom usage data.
• Experience in managing telecom inventories.

Responsibilities

• Maintain and manage telecommunications inventories.
• Support service order processing and review accuracy.
• Validate pricing and details for contract compliance.
• Perform billing validation and invoice reconciliation.
• Analyze telecom usage data for optimization.
• Develop dashboards to monitor telecom performance.
• Collaborate with vendors to resolve service issues.
• Ensure data accuracy and contractual alignment.

Skills

Telecommunications Inventory Management

Service Order Management and Processing

Billing Validation and Invoice Reconciliation

MACD (Moves, Adds, Changes, Disconnects) Review and Validation

Telecom Service Lifecycle Management

Discrepancy Detection and Resolution

Job description

Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters"\!

We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.

Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way.

THE OPPORTUNITY

The Telecommunications Services Management Analyst supports the administration, tracking, and optimization of telecommunications services across enterprise environments. This role focuses on inventory management, service order accuracy, billing validation, and financial analysis to ensure alignment with contractual requirements. The analyst works closely with vendors and government stakeholders to maintain service integrity, cost accuracy, and operational efficiency.

Preferred location: Maryland, DC or Virginia

HOW YOU’LL MAKE AN IMPACT

• Maintain and manage telecommunications inventories, including tracking assets, services, and configurations


• Support service order processing, including reviewing and validating Moves, Adds, Changes, and Disconnects (MACDs) for accuracy


• Validate pricing and details within service order forms (SOFs), vendor quotes, and billing artifacts to ensure contract compliance


• Perform billing validation and invoice reconciliation to identify discrepancies and ensure accurate charges


• Analyze telecom usage data to identify trends, anomalies, and opportunities for optimization


• Develop dashboards, reports, and tracking tools to monitor telecom inventory, usage, and performance


• Support migration tracking activities across telecommunications contracts and services


• Collaborate with vendors and government stakeholders to resolve service, billing, and performance issues


• Ensure data accuracy, traceability, and alignment with contractual and financial requirements

SKILLS THAT DRIVE SUCCESS

• Telecommunications Inventory Management


• Service Order Management and Processing


• Billing Validation and Invoice Reconciliation


• MACD (Moves, Adds, Changes, Disconnects) Review and Validation


• Telecom Service Lifecycle Management


• Discrepancy Detection and Resolution

WHAT SETS YOU APART

• Expert knowledge of MACD

WHY YOU’LL LOVE IT

• You will be part of a company that is growing quickly and values your voice, ideas, and experience


• You will be a key contributor to Iron Bow’s transformational shift in how we deliver value to both customers and employees.


• You will have the pleasure of working with passionate professionals in a culture that fosters a workplace where everyone feels respected, supported and empowered to succeed.

Compensation and Benefit Information

The salary range for this position is $110,000-130,000. This range reflects the anticipated base pay for the position and is not a guarantee of final compensation. Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.

At Iron Bow, we invest in our people and their success. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, a 401(k) plan, paid time off, and additional wellness and financial benefits. An overview of our benefits is available on our careers page.

OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT

Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.