Telecom Services Manager

Eliassen Group; United States; Remote; USD 41,328 - 68,880; Part time

Benefits offered by this job

Medical benefits

Dental coverage

Vision benefits

401(k) with company matching

Life insurance

Job summary

A business consulting firm is seeking a Telecom Services Manager for a 12+ month contract. This remote position requires expertise in the Tangoe billing platform and a solid understanding of legacy telecom technology. The ideal candidate will excel in research and stakeholder communication while managing contracts. Additional benefits include medical, dental, and vision coverage. Seeking a mid-senior level professional to contribute to effective telecom service management.

Qualifications

• Proven experience with the Tangoe billing platform.
• Strong understanding of legacy telecom technology, particularly TDM.
• Excellent research and analytical skills.
• Strong communication and interpersonal skills for effective stakeholder engagement.
• Ability to propose and implement technology solutions and negotiate contract terms.

Responsibilities

• Conduct thorough research of contract databases, vendor services, and technology transitions.
• Review current contracts and services to ensure alignment with organizational needs.
• Engage with stakeholders to understand their needs and gather feedback on service stabilization.
• Perform administrative tasks to support contract management and billing processes.

Skills

Tangoe billing platform

Legacy telecom technology (TDM)

Research skills

Analytical skills

Communication skills

Interpersonal skills

Job description

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This range is provided by Eliassen Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $50.00/hr

100% Remote

Telecom Services Manager

Duration: 12+ month contract

Location: Remote

Rate: $30-$50 hourly W2, DOE

Our client is looking for a detail-oriented Telecom Billing and Contract Specialist with expertise in the Tangoe billing platform and a deep understanding of legacy telecom technology, specifically TDM. The ideal candidate will excel in research, stakeholder communication, and contract management to support our telecom services.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities:

Research and Analysis

• Conduct thorough research of contract databases, vendor services, and technology transitions.
• Review current contracts and services to ensure alignment with organizational needs.
• Investigate vendor offerings to assess technological relevance and identify services being phased out.
• Propose innovative technology alternatives when legacy systems are expiring or unsupported.
• Identify opportunities to negotiate improved contract terms.

Stakeholder Communication

• Engage with stakeholders to understand their needs and gather feedback on service stabilization.
• Collaborate with the supply chain organization to ensure compliance with proposed contract amendments.

Administrative and Team Collaboration

• Perform administrative tasks to support contract management and billing processes.
• Communicate effectively with team members and seek guidance from leadership as needed.

Qualifications:

• Proven experience with the Tangoe billing platform.
• Strong understanding of legacy telecom technology, particularly TDM.
• Excellent research and analytical skills.
• Strong communication and interpersonal skills for effective stakeholder engagement.
• Ability to propose and implement technology solutions and negotiate contract terms.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available and that may result in pay outside of the range provided.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact [e-mail].

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Business Consulting and Services

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