Telecom Provisioning Projects Lead

The One 23 Group; Columbus (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

The One 23 Group in Columbus, OH is seeking a Projects Team Lead to drive provisioning efforts for DISN DI systems, including MILCON and technology refresh initiatives. You will supervise a team, coordinate TSRs and TSOs, track circuit changes, and liaise with cross-functional staff to ensure timely, quality outcomes for mission readiness.

You will lead planning, reporting, and performance management, ensuring accurate documentation and escalation when issues threaten schedule or scope.

Qualifications

• Must meet active Secret clearance requirements.
• Experience writing, reviewing, and approving TSRs and coordinating circuit changes.
• Ability to research TSOs in government systems and track circuit information.
• Proven track record leading teams and managing workloads and timecards.
• Strong documentation and records-keeping in project management tools.

Responsibilities

• Lead telecommunications service request activities using DISA Marketplace/ServiceNow and related systems to write, review, and approve TSRs.
• Oversee TSOs research in government systems to gather essential circuit information.
• Direct verification of circuit status before changes, ensuring quality and contractual compliance.
• Maintain records in Smartsheet and other tools for TSR approvals, communications, and milestones.
• Lead project planning and cross-team coordination to meet schedules and priorities.
• Provide day-to-day supervision, performance feedback, and leave coordination for Projects Team.
• Ensure clear status communications with government and contractor personnel; escalate dependencies as needed.
• Apply continuous improvement to provisioning processes and performance scorecards.

Skills

Leadership

Project coordination

MS Excel

MS Office

TSO/TSR management

Communication

Smartsheet

Government systems knowledge

Education

High School diploma or equivalent

Two (2) years or more of military experience in telecommunications, circuit provisioning, project support, or an applicable technical discipline

Two (2) years or more in an accredited technical training program, including one (1) year experience in telecommunications, project coordination, or an applicable communication field

Two (2) years’ experience in telecommunications support, project coordination, customer service, or applicable technical discipline involving TSR management, circuit tracking, or project documentation

Demonstrated experience leading or coordinating team workloads, priorities, and quality reviews

Minimum active Secret security clearance

Tools

Smartsheet

DISA Marketplace/ServiceNow

Store Front

WWOLS

QCK

MSS

Job description

The One 23 Group in Columbus, OH is seeking a Projects Team Lead to drive provisioning efforts for DISN DI systems, including MILCON and technology refresh initiatives. You will supervise a team, coordinate TSRs and TSOs, track circuit changes, and liaise with cross-functional staff to ensure timely, quality outcomes for mission readiness.

You will lead planning, reporting, and performance management, ensuring accurate documentation and escalation when issues threaten schedule or scope.