Telecom Operator - Telecommunications - RMC - FT - Day

Capital Health (US); Trenton (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization seeks a Telecom Operator to manage communication via the switchboard and respond to emergencies. The role requires a high school diploma, customer service skills, and effective communication within a fast-paced environment, offering a competitive compensation package.

Benefits

Health benefits

Retirement plan

Paid time off (PTO)

Qualifications

• Six months of customer service experience in voice communication.
• Formal customer service training preferred.

Responsibilities

• Operate the switchboard console and route calls.
• Manage emergency codes and coordinate on-call schedules.
• Monitor alarms and provide language services.

Skills

Clear communication

Good hearing

Customer service skills

Education

High school diploma or equivalent

Job description

Telecom Operator - Telecommunications - RMC - FT - Day

Join to apply for the Telecom Operator - Telecommunications - RMC - FT - Day role at Capital Health (US).

Capital Health is a leader in providing quality patient care, recognized for nursing excellence and advanced technology. The organization comprises 2 hospitals and a medical group with over 250 physicians and providers offering primary, specialty, and hospital-based services.

We value attracting top talent and offer flexible, competitive compensation packages.

Position Overview

Minimum Pay: $15.75

Responsibilities include operating the switchboard console, routing calls, managing emergency codes, coordinating on-call schedules, providing language services, and monitoring alarms. The role requires effective communication, adherence to policies, and prompt response to emergency situations.

Minimum Requirements

• High school diploma or equivalent
• Six months customer service experience with voice communication

Knowledge and Skills

• Clear communication and good hearing
• Customer service skills

Special Training

Formal customer service training preferred.

Work Environment

8-hour workday with physical demands including sitting, talking, hearing, and occasional physical activities. Sensory requirements include accurate vision and hearing. Exposure risks include bloodborne pathogens, chemicals, and airborne diseases.

Additional Information

Offers contingent upon onboarding, physical, and flu vaccination. Salary is a good faith estimate and may vary based on multiple factors. Capital Health emphasizes employee benefits, including health, retirement, and PTO.

Employment Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industry: Hospitals and Health Care

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