Switchboard Operator - Telecommunications - Full-Time - Days

Penn Medicine Doylestown Health; Doylestown (Bucks County); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading healthcare provider in Doylestown is seeking a Switchboard Operator for a full-time day position. The role involves operating communication systems, handling emergency protocols, and providing exceptional customer service in a hospital environment. Training will be provided, and a minimum of a high school degree is required.

Qualifications

• Minimum education required: High School Degree.
• Training will be provided for necessary job skills.
• Excellent customer service skills and ability to multi-task are required.

Responsibilities

• Operate communication, safety, alarm, and alert systems.
• Answer all incoming calls to the hospital switchboard.
• Monitor and respond to hospital Security/Safety alarm systems.

Skills

Excellent Customer Service Skills

Computer and Multi-tasking

Education

High School Degree

Job description

Switchboard Operator - Telecommunications - Full-Time - Days

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Switchboard Operator - Telecommunications - Full-Time - Days

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Join to apply for the Switchboard Operator - Telecommunications - Full-Time - Days role at Penn Medicine Doylestown Health

Job Description

PURPOSE OF JOB : Operate multiple communication, safety, alarm and alert systems. Handle emergency medical codes and various emergency situations in accordance with departmental and hospital policy and procedures.

Job Description

PURPOSE OF JOB : Operate multiple communication, safety, alarm and alert systems. Handle emergency medical codes and various emergency situations in accordance with departmental and hospital policy and procedures.

Essential Functions

• Answer all incoming calls and interdepartmental calls to the hospital switchboard according to the policy and procedure.

• Has working knowledge of hospital code and emergency protocols and executes procedures according to the Telecommunication policies.
• Monitor and respond to hospital Security/Safety alarm systems, and critical e-mail alerts.
• Maintain and update Associate On-call Schedules. Review Physician on-all schedules through Tiger Schedule.
• Respond in a professional manner to all visitor and inquiry issues in the absence of information desk volunteers.
  
  

Job Qualifications

QUALIFICATIONS :

• Education: Minimum, High School Degree

• Experience: Will provide training
• Other Skills: Excellent Customer Service Skills, Computer and Multi-tasking

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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