Telecom Operations Leader: Network Strategy & Execution

Cooksys; Tallahassee (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision insurance (

Life, critical illness & accident保险

FSA & Daycare FSA

Health gap insurance

401(k) plan

Job summary

Cooksys in Tallahassee, FL, seeks a Telecommunications Operations Manager to lead the enterprise's telecom functions, focusing on strategy, planning, and resource allocation to meet business goals.

The role emphasizes managing teams, ensuring network performance, and developing standards while coordinating with senior IT leadership to align telecommunication plans with corporate objectives.

Qualifications

• Bachelor’s degree or equivalent experience in IT/engineering.
• 7+ years IT experience managing telecom infrastructure and networks.
• Experience in middle-level management within telecommunications operations.
• Ability to mentor supervisors, project leads, and technical staff.
• Proven track record handling multiple complex projects.

Responsibilities

• Manage daily operations, planning, and resource allocation for telecommunications functions.
• Ensure quality standards and customer satisfaction by evaluating network performance and interfaces.
• Develop and implement standards, procedures, and processes for the telecommunications group.
• Plan and manage the support of new technologies, ensuring performance and reliability.
• Define and negotiate service level agreements with vendors and customers.
• Oversee and coordinate daily activities of the operations center.
• Collaborate with senior IT leadership to align telecommunication plans with business objectives.

Skills

Team management

Project leadership

Mentoring staff

Network/infrastructure operations

Cross-functional collaboration

Education

Bachelors in CS/IS or equivalent

Job description

Cooksys in Tallahassee, FL, seeks a Telecommunications Operations Manager to lead the enterprise's telecom functions, focusing on strategy, planning, and resource allocation to meet business goals.

The role emphasizes managing teams, ensuring network performance, and developing standards while coordinating with senior IT leadership to align telecommunication plans with corporate objectives.