Telecom Network Administrator: Connectivity & Carrier Lead

Sigma Software; Foster City (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

Paid Time Off

Training & Development

401k Retirement Plan

Free breakfast & lunch

Job summary

Sigma Software is seeking a Telecommunications Network Administrator in Foster City, CA to manage lifecycle of our telecom services onsite. You will bridge IT, Facilities, Procurement, and providers, deploying connectivity to new locations and supporting Network Engineering on projects.

Responsibilities include vendor and carrier management, circuit provisioning, device configuration, troubleshooting, and meticulous inventory documentation.

Qualifications

• Proven ability to manage vendor and carrier relationships and meet aggressive project deadlines.
• Exceptional attention to detail for tracking circuit IDs, billing accuracy, and timely circuit delivery.
• Deep knowledge of networking fundamentals, including TCP/IP, VLANs, and routing protocols (BGP, OSPF).
• Knowledge of telecom circuit types (Fiber, EPL, Wave, DIA, etc.).
• Bachelor’s degree in IT or Computer Science; CCNA or Network+ desirable.
• 3+ years of experience in a similar role.

Responsibilities

• Drive end-to-end process for data service orders (MACD) including Broadband/DIA, Fiber, EPL, and WISP services.
• Identify circuit needs and manage ordering with LECs and long-distance providers.
• Serve as main contact for telecom carriers (AT&T, Verizon, Lumen) and manage orders, installations, SLAs, and issue resolution.
• Oversee activation and turn-up of circuits and equipment per project requirements.
• Configure and maintain routers, switches, and firewalls to interface with external circuits.
• Diagnose and resolve circuit-level issues during testing and activation.
• Collaborate with Network Engineering on projects and daily operations.
• Maintain accurate inventory of active circuits with IDs, locations, costs, and renewal dates.

Skills

Vendor management

Carrier management

Networking fundamentals

TCP/IP

VLANs

Routing protocols (BGP, OSPF)

Attention to detail

Project deadlines

Education

Bachelor’s degree in IT or Computer Science

Tools

Cisco IOS

CCNA (desirable)

Job description

Sigma Software is seeking a Telecommunications Network Administrator in Foster City, CA to manage lifecycle of our telecom services onsite. You will bridge IT, Facilities, Procurement, and providers, deploying connectivity to new locations and supporting Network Engineering on projects.

Responsibilities include vendor and carrier management, circuit provisioning, device configuration, troubleshooting, and meticulous inventory documentation.