Communication Analyst

Motion Recruitment; Birmingham (AL); Presencial; USD 80.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision Insurance

Vacation and Sick Time

Tuition Reimbursement

Descripción de la vacante

Motion Recruitment is seeking a Network Systems Specialist in Birmingham, AL to support and maintain our enterprise network and telecommunications infrastructure across multiple locations. The role focuses on ensuring availability, performance, and security while collaborating with IT teams, vendors, and stakeholders to deliver reliable connectivity.

The ideal candidate will have strong network administration, telecom troubleshooting, and infrastructure support skills, plus excellent

Formación

• Bachelor's degree in IT/CS/Engineering or equivalent work experience.
• 3-5 years' experience supporting enterprise network and telecommunications infrastructure.
• Experience supporting Cisco and Fortinet technologies.

Responsabilidades

• Support, monitor, and maintain enterprise-wide wired and wireless network infrastructure.
• Manage routers, switches, firewalls, access points, and telecom equipment.
• Troubleshoot performance issues and coordinate with internal teams and service providers.
• Administer WAN, LAN, VPN, SD-WAN, and voice systems.
• Coordinate vendor activities for installations, outages, and escalations.
• Provide Tier II support for network and telecom incidents.

Conocimientos

Network administration

Telecommunications

Troubleshooting

Documentation

Project coordination

Communication skills

Educación

Bachelor's degree or equivalent in IT/CS/Engineering

Herramientas

Cisco devices

Fortinet devices

Network monitoring tools

Descripción del empleo

Network Systems Specialist to support and maintain enterprise network and telecommunications infrastructure across multiple locations. This role is responsible for ensuring the availability, performance, and security of network systems while partnering with internal stakeholders, vendors, and IT teams to deliver reliable connectivity and communication services.

The ideal candidate will possess strong technical expertise in network administration, telecommunications, troubleshooting, and infrastructure support, along with excellent communication and project coordination skills.

Required Skills & Experience

• Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related field, or equivalent work experience.
• 3-5 years of experience supporting enterprise network and telecommunications infrastructure.
• Experience supporting and troubleshooting Cisco and Fortinet network technologies.
• Working knowledge of:
• TCP/IP
• DNS
• DHCP
• Routing and Switching
• VLANs
• VPN technologies
• Wireless networking
• Network monitoring tools
• Experience troubleshooting network connectivity and telecommunications issues.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication abilities.
• Strong customer service orientation and stakeholder management skills.
• Ability to prioritize multiple projects and operational tasks in a fast-paced environment.
• Strong documentation and organizational abilities.
• Ability to work independently with minimal supervision.
• Proven ability to collaborate effectively across technical and business teams.
• Commitment to continuous learning and professional development.

Desired Skills & Experience

• Experience supporting multi-site or global network environments.
• Knowledge of SD-WAN technologies.
• Familiarity with telecommunications expense management (TEM) platforms and carrier services.
• Industry certifications such as:
• Cisco CCNA or CCNP
• Fortinet FCP/NSE certifications
• CompTIA Network+
• Experience with voice and collaboration platforms including Microsoft Teams Phone.

What You Will Be Doing

Daily Responsibilities

• Support, monitor, and maintain enterprise-wide wired and wireless network infrastructure.
• Manage network devices including routers, switches, firewalls, wireless access points, and telecommunications equipment.
• Troubleshoot network performance issues and coordinate resolution with internal teams and external service providers.
• Administer WAN, LAN, VPN, SD-WAN, and voice communication systems.
• Manage telecommunications services, circuits, carrier relationships, and service requests.
• Participate in network upgrades, migrations, and infrastructure improvement projects.
• Monitor network security and assist with implementing corporate security standards and best practices.
• Maintain accurate network documentation, inventories, diagrams, and operational procedures.
• Coordinate vendor activities related to installations, outages, and service escalations.
• Provide Tier II support for network and telecommunications incidents and service requests.
• Participate in after-hours maintenance activities and on-call support rotations as required.

The Offer

You Will Receive The Following Benefits

• Medical, Dental, and Vision Insurance
• Vacation and Sick Time
• Tuition Reimbursement

Applicants must be currently authorized to work in the US on a full-time basis now and in the future

Posted By: Jessica Eisenberg