Telecom Installation Tech: Onsite, Remote & Tower Work

ETS Corp; Declo (ID); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, vision, disability, &

Job summary

ETS Telco Installation Technicians install, maintain, and support broadband and telecommunications services for residential and small business customers. This role combines on-site field work with remote support to ensure reliable ETS network services.

Candidates should have strong problem-solving, customer service, and communication skills, and be comfortable with climbing towers and working at heights. Valid license and safety screenings are required.

Qualifications

• Valid driver’s license
• Ability to pass criminal background and MVR screening
• Ability to pass a pre-employment drug test
• Ability to lift up to 70 pounds
• Ability to climb ladders up to 40 feet
• Comfortable working at heights

Responsibilities

• Prepare for installations by reviewing service orders and gathering tools, equipment, and materials
• Coordinate installation schedules with customers
• Evaluate installation sites and determine equipment placement and wiring plans
• Install wireless broadband equipment and related infrastructure
• Run, pull, and terminate Cat5/6 cabling
• Configure, program, and calibrate networking equipment
• Test systems and connections to verify proper operation
• Diagnose and troubleshoot network and equipment issues
• Document installations, service work, and repairs
• Provide responsive and professional customer support
• Maintain strong customer relationships by addressing questions and concerns
• Follow all safety procedures and maintain a safe work environment
• Maintain tool and equipment inventory
• Identify opportunities to improve service delivery and installation processes
• Assist with installation of wireless antennas on towers and other vertical assets

Skills

Analytical skills

Customer service

Creative problem solving

Communication

Time management

Manual dexterity

Team collaboration

Independent work

Tools

Cat5e/Cat6 cabling

Fiber cabling

Field test equipment

Job description

ETS Telco Installation Technicians install, maintain, and support broadband and telecommunications services for residential and small business customers. This role combines on-site field work with remote support to ensure reliable ETS network services.

Candidates should have strong problem-solving, customer service, and communication skills, and be comfortable with climbing towers and working at heights. Valid license and safety screenings are required.