Telecom Expense Analyst

Jobs for Humanity; Georgia; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Flexible spending accounts (FSA)

Company-paid life insurance

Disability insurance

401(k) retirement plan

Employee stock ownership plan (ESOP)

Paid time off (PTO)

Incentive compensation program

Job summary

Jobs for Humanity seeks a detail-oriented Senior Telecom Analyst to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. You will identify cost-saving opportunities, ensure billing accuracy, and contribute to reporting and operational excellence.

Under management direction, you will analyze client invoice data, spot vendor overbillings, support reconciliation, and review key invoices.

Qualifications

• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office, especially Excel.
• Ability to analyze large datasets and identify discrepancies.
• Excellent written and verbal communication.
• Effective time management and collaboration in a client-driven setting.

Responsibilities

• Conduct detailed telecom invoice analysis to identify overbilling and discrepancies.
• Participate in client calls to present audit findings and methodologies.
• Use Excel and Access to analyze datasets and support audit processes.
• Assist with client and vendor communications and issue resolution.

Skills

Analytical thinking

Attention to detail

Written and verbal communication

Time management

Team collaboration

Independent working

Tools

Microsoft Excel

Microsoft Access

Job description

We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. This is a great opportunity to gain or build upon experience in consulting while expanding a foundation of knowledge in telco operations and learning software tools.

This role is responsible for identifying cost savings opportunities, ensuring billing accuracy, and supporting reporting and operational excellence initiatives.

The Senior Telecom Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, supporting the claims reconciliation process, as well as review/approve key invoices.

Key Responsibilities

Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings and billing discrepancies.

Participate in client calls and meetings to present audit findings, explain methodologies, and respond to inquiries.

Utilize tools including Microsoft Excel, Microsoft Access, to analyze large datasets and support audit processes.

Assist with client and vendor communications, including responding to inquiries and supporting issue resolution

Required Skills & Competencies

Strong analytical and problem-solving skills with high attention to detail

Proficiency in Microsoft Office Suite, particularly Excel

Ability to analyze and interpret large datasets effectively

Strong written and verbal communication skills

Effective time management and organizational skills

Ability to work both independently and collaboratively in a team environment

Comfortable operating in a structured, process-driven, and client-focused environment

Comprehensive Benefits (not limited to):

Medical, dental, and vision insurance

Flexible spending accounts (FSA)

Company-paid life and disability insurance

401(k) retirement plan

Employee ownership through our ESOP

Paid time off (PTO)

Eligibility for incentive compensation program

All your information will be kept confidential according to EEO guidelines.