Telecom Client Delivery Director - Remote

Entegro; United States; On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

401k contributions

Employee Assistance Program (EAP)

Talent development programme

Job summary

Entegro is seeking a Senior Programme Delivery Lead to own end-to-end delivery for a major network programme in the US. You will manage the P&L, maintain client relationships at senior levels, and lead cross-functional teams across field engineering and delivery resources.

You will drive programme plans, governance, and risk management while identifying expansion opportunities within the account and ensuring successful SOW milestones are met. Extensive travel is required.

Qualifications

• Experience delivering large-scale network infrastructure/telecoms programmes in the US market.
• Experience managing client relationships at director/VP level with a vendor or carrier.
• Strong operational/field delivery background for network builds, decommissioning, and optical/transport networks.

Responsibilities

• Client ownership: maintain end-client relationship, run QBRs, manage escalations and governance.
• Delivery leadership: own programme plan, resourcing, and field/engineering delivery against SOW milestones.
• Commercial management: P&L accountability, change control, margin protection, forecasting and reporting.

Skills

P&L ownership

Client relationship management

Delivery leadership

Risk management

Job description

Purpose: Single point of accountability for delivery of a major programme owns the P&L, client relationship, and operational delivery end-to-end.

Please Note: Only candidates permitted to work in the US will be considered for this role.

For this position, we are open to candidates from anywhere in the USA. Extensive travel required.

Why you will love it here

• Earn a competitive salary that reflects your experience and dedication in our innovative workplace.
• Company Contributions to 401k.
• Employee Assistance Program (EAP) to ensure expert support for your mental health & financial well-being whenever you need it.
• Constant Learning & Career Development via our Track for Talent development programme - with the option to further progress your capabilities across 3 areas: Technical, Business and Emotional.
• Collaborate with supportive colleagues in a professional and welcoming environment.
• Community connection -we frequently sponsor fundraisers, teams and causes that are close to our hearts.
• And finally - we recognise our teammates and celebrate our wins.

• Client ownership: relationship holder with end-client stakeholders; runs QBRs, escalation management, and commercial/contractual governance
• Delivery leadership: owns programme plan, resourcing, and field/engineering teams delivering against SOW milestones
• Commercial management: P&L accountability for the account, change control, margin protection, forecasting and reporting into Entegro leadership
• Team leadership: line management of project managers, field engineering leads, and coordination with US-based delivery resources for the end-client project.
• Risk & governance: programme RAID management, compliance with client and regulatory requirements, safety/quality standards
• Growth: identifies and shapes expansion opportunities within the account (additional scope, adjacent services)
• Proven track record delivering large-scale network infrastructure/telecoms programmes in the US market
• Experience managing client relationships at director/VP level with a vendor or carrier
• Strong operational/field delivery background (network builds, decommissioning, optical/transport networks)
• Comfortable owning commercial outcomes, not just delivery execution
• US-based and willing to travel extensively;
• ideally with existing carrier/vendor network