Telco Service Delivery Coordinator: Project Delivery

Gear Inc; United States; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Collaborative and supportive environment

Clear growth opportunities

Hands-on exposure to end-to-end workflows

Job summary

A telecommunications company is looking for a Service Delivery Associate Telco to facilitate a smooth transition from operational roles into project coordination. The role involves managing end-to-end service delivery for telecommunications projects, utilizing tools like Monday.com and Zoho CRM to track progress and maintain communication among internal teams and external vendors. Ideal candidates will have a background in Telco operations, excellent organizational skills, and a Bachelor's degree in a relevant field. This position offers career growth opportunities in a supportive environment.

Qualifications

• Experience in Telco AU accounts (QA, Trainer, Team Lead, Service Delivery, or Operations).
• Good understanding of service delivery workflow.
• Strong communication skills for dealing with internal teams, vendors, and clients.

Responsibilities

• Assist in the end-to-end management of telecommunications service delivery.
• Use Monday.com to track project timelines and tasks.
• Coordinate with internal technical teams and vendors to fulfill installation requirements.

Skills

Communication skills

Detail-oriented

Organizational skills

Education

Bachelor's degree in Project Management, Telecommunications, Business, or a related field

Tools

Monday.com

Zoho CRM

Halo PSA

Job description

A telecommunications company is looking for a Service Delivery Associate Telco to facilitate a smooth transition from operational roles into project coordination. The role involves managing end-to-end service delivery for telecommunications projects, utilizing tools like Monday.com and Zoho CRM to track progress and maintain communication among internal teams and external vendors. Ideal candidates will have a background in Telco operations, excellent organizational skills, and a Bachelor's degree in a relevant field. This position offers career growth opportunities in a supportive environment.