Teen Services & Circulation Library Assistant

Charleston County Public Library; Charleston (SC); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Paid Vacation and Sick Leave

401k and Pension Plan

Job summary

Charleston County Public Library is seeking a part-time Teen Services and Circulation Library Assistant to support the Teen Services room, assist with reference, and help with outreach programming. Responsibilities include helping teens with resources and technology, checking out materials, shelving, and providing excellent service to the public.

The role requires a flexible schedule, including evenings and weekends, and a strong focus on customer service and teamwork within the library setting.

Qualifications

• High School graduate or GED.
• 2-years library experience preferred; OR Associates degree or higher.
• Must be able to work a flexible schedule, including evenings and weekends.
• Must be proficient in Microsoft Office suite, with the ability to learn and use new methods and emerging technical advances.
• Must possess excellent customer service skills, ability to get along well with others and to communicate effectively with the public and with library staff, a strong work ethic.

Responsibilities

• Assist teens and tweens in the use of library resources, technology, and gaming equipment inside the Teen Services room.
• Assist patrons with locating resources and checking out materials.
• Shelving library materials and maintaining collections.
• Provide technology assistance and demonstrations to patrons.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Education

High school diploma or GED

Associates degree or higher

Tools

Microsoft Office

Job description

Teen Services and Circulation Library Assistant

Part-time 20 hours/week

Branch Locations: Otranto Road Branch Library

Reports To: Adult Services Department Manager

General Summary:

The Library Assistant, under the general direction of the Branch/Department Manager, will assist in the Teen/Young Adult Services Room with reference, collection maintenance, and planning and implementing of in-person and outreach young adult programming.Additionally, the Library Assistant will assist patrons with locating and checking out materials, shelving library materials and other clerical duties. As a Library Assistant, you must demonstrate outstanding interpersonal skills, as a great part of this job will involve interacting with the local community.

Responsibilities:

All duties listed below are essential job functions for which reasonable accommodations will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related tasks as requested by the Branch/Department Manager subject to reasonable accommodations.

Essential Roles and Responsibilities:

Assist teens and tweens in the use of library resources, technology, and gaming equipment inside the Teen Services room.

Assist patrons with locating resources and checking out materials.

Update patron records, place holds on materials and issue library cards.

Responsible for shelving books and other library materials.

Must demonstrate knowledge, appreciation, and understanding of YA materials, both print and electronic.

Assist with reference questions, collection maintenance and shelving of books and other library materials.

Must be comfortable proactively seeking out customers to help in all areas of the library (desk, roving, e-mail, phone, or additional methods of communication).

Perform routine desk duties under professional supervision, help patrons locate and check out materials.

Responsible assisting the public in the use of technology, including software, online tools, and mobile devices.

Create Young Adult booklists and book displays and provide technology assistance and demonstrations.

Candidates should be good listeners and communicators, present positive attitude, enjoy working cooperatively as a team member, and place top priority on customer service.

Must be flexible to assume additional responsibilities and scheduling requirements as needed to meet the coverage needs of the public service desks in other departments.

Books, boxes, and other library equipment needs to be moved on a regular basis from shelf to shelf and shelf to a mobile cart, some materials may weigh up to 50lbs.

Book drops need to be emptied daily which require the use of a mobile book cart to transport the materials.Book drops contain books and other library materials dropped off by the patron.

Perform other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of library amenities and the ability to provide information about library policies.

Ability to use tact, courtesy and good judgement when communicating with coworkers, and the public.

Ability to demonstrate knowledge, appreciation, and understanding of library materials, both print and electronic.

Ability to communicate effectively and present ideas orally and in writing.

Ability to carry out assignments independently and work collaboratively with a team.

Qualifications and Requirements:

High School graduate or GED equivalent.

2-years library experience preferred; OR

Associates degree or higher.

Must be able to work a flexible schedule, including evenings and weekends.

Must be proficient in Microsoft Office suite, with the ability to learn and use new methods and emerging technical advances.

Must possess excellent customer service skills, ability to get along well with others and to communicate effectively with the public and with library staff, a strong work ethic.

Benefits and Compensation:

Charleston County Public Library offers a comprehensive benefits package which includes Paid Vacation and Sick Leave, Paid Holidays, 401k, and a Pension Plan.

$17.26 per hour